Notes Like a Prosthodontist
I could go on and on about this topic. I guess it’s because I learned to write notes from a master. A prosthodontist. With a PhD in Biochemistry. Who taught at two different and prestigious universities. To say he had lofty expectations is a mild understatement. However I owe him a debt of gratitude I may never be able to repay. I understand the necessity of details and the value of being thorough. I appreciate proper terminology and take great pride when transcribing the clinical particulars of a dental procedure. He wanted my notes to read as if they were a literal transcript of what went down. And proper verbiage was a must. You don’t “take” impressions - you MAKE impressions!! I would frequently ask him “What are we doing to Mr. Jones today?” and he wasted no time correcting me. “We aren’t doing anything TO Mr. Jones, Jennifer, however we will be doing ...... FOR Mr. Jones!” What was I thinking?? #rollingmyeyes....  It took me forever to stop saying that.  However, in hindsight, I am incredibly grateful for all that he taught me. I am a far better assistant today because of him. I also have more patience than a kindergarten teacher and a heavily calloused tongue as a result. I take great pride in my notes and would confidently submit them to any board for review. It it my job and personal quest that when my dentist checks notes at the end of the day the only thing he needs to add is “Great job, Jennifer”.
For any assistants out there “making notes” (haha, see what I did there?), here are my top pointers:
1. Always begin your notes with “Patient presents for...”  This is just an easy and concise way to begin and gets right to the meat of the note.
2. CC= Chief complaint. This is another field that is critical. Even if the patient presents for a routine visit, document any or no complaints at all.
3. When documenting treatment options presented, always begin and include the option “To do nothing at all”. Like it or not, the patient does have this option and it should ALWAYS be presented and documented.
4. Always make sure to include the brands of your dental materials, ie Dentsply Integrity. It just reads better.
5. List the REF and LOT of all implant parts used, even if you have stickers in the chart. Charts get lost. Period.
6. Make sure your note reads in chronological order. Document it exactly as it happened.
7. What did the patient say and how did the doctor respond. If the patient was happy and satisfied at the time of dismissal, then make a note of it.
8. Auto-notes are a great tool, IF you read them each time and customize accordingly.
9. Use proper terminology and verbiage.
10. Always finish your notes with “NV=“ and be accurate and thorough about what the next visit is. You'll be glad you did on their next visit when you refer back to this part of the note.