I was chatting with a friend on WhatsApp this evening when he asked me for an audio file. When I told him he could just search YouTube for the music, hereās the reply I got back:Ā āsocial media bundleā.
I remember when the battle to preserve Net Neutrality was the Internetās favourite spook. It got a lot of attention, and eventually succeeded in preventing some laws in the US (that were supposed to affect us all) from being passed.
The day was saved thanks to the millions of protesting activists and social media people, and we moved on to fresher scares.
I think I remember some uproar in 2013 in Ghana, when MTN was alleged to have announced they were going to start charging customers separately for WhatsApp. I donāt remember anyone throwing the NN catchword around, but there was anger on Ghanaās Twittersphere. I donāt know what came of that.
Then, months after that, I was intrigued to discover special packages for certain popular web services. Iām not one who follows telco promotions (I donāt bundle) so I didnāt pick up on it until a few months ago. But even then, the trend met with my apathy.
Today (and increasingly) I am seeing this everywhere. Busyās 4G service is attractive because you can getĀ ādedicatedā data for your YouTube and SnapChat, plus a few more gig forĀ āregular browsingā. I recently read a discussion on an online forum that musedĀ ādeveloper bundlesā that let you watch YouTube tutorials, zero-rate Github/Bitbucket and StackOverflow and other developer favourites.
I donāt know what to make of this. A part of me has been conditioned by American values to detest Net Neutrality. Another part of me feels this is the natural evolution of the commercial Internet, where access to resources is commonly arbitrarily limited to data bundles (with good reason, apparently) and people are likely to value certain services more than others.
That last bit needs a closer look:
An episode of BBCās Click TV program filmed in East African about 3 years ago revealed a shocking reality to the host and audience: some people donāt know they are using the Internet. All they know is theyāre using Facebook and WhatsApp.Ā
It turns out the idea of the Internet is too low-level for your average consumer. For her, the services that matter to her are what she values, not some nerdy thing calledĀ āthe Internetā. And if she can pay more to use those services she loves even more, it makes a natural and obvious choice.
Sometimes we think the average person is dumb (it is mostly true) and in our effort to make money from them, companies and politicians drive the average intellect further down. But I realise that this is a natural step for people as their comfort in any sphere of activity grows.
Just as today, for the least savvy people, the Internet is Google, Facebook, the iPhoneās apps and YouTube, to many people more savvy than the clueless masses, the Internet is the World Wide Web.
Things are changing in technology. Some of us idealists might rail against the change, but no one really cares. They just want to get what they want. And the smartest people are giving them just that.