#youmail

As a small business owner, realtor, or part of a larger enterprise - you’ve got a lot of responsibilities. But taking care of voicemail shouldn’t be one of them! 

There are a ton of different voicemail managing functions you are spending valuable time on that YouMail could easily take care of for you. 

Here are 5 YouMail Tricks to Stop Losing Time Over Voicemail and Get Your Job Done Faster:

Voicemail-to-Text Plan: YouMail Premium, YouMail Business Voicemail-to-Text turns your voicemail messages into text that you can read. Voicemail-to-Text transcriptions can cut out the time you waste listening to lengthy messages and can also help you skim through a voicemail if you are in a meeting or with a client. When you normally can’t stop to listen to your message, you can easily bring up your transcription and read it in seconds. Plus, if you need to lookup an older message transcriptions make your life a lot easier. Just look through your transcriptions to find your message without wasting time listening through a whole list of them first. 

Voicemail Archiving Plan: ALL Plans!  Voicemail Archiving lets you organize messages in the same way you handle your emails. Organize voicemail into different custom folders, mark them as favorites, or place them in your spam folder. Mass delete your messages at a click of a button. You can also search through your voicemail by caller, or even phrases if you have transcriptions easily through your online account. 

Auto-Reply Plan: ALL plans, but with additional bells and whistles on Business Auto-Reply lets you automatically get back to your missed callers. With Auto-Reply, you can automatically send your callers a text or email with your short, personal away message so that they know when to expect a call back. With the Business Plan, your Auto-Reply can also include a link to your Digital Business Card or website. Your Digital Business Card is your very own landing page that includes your photo, company logo, and customizable buttons to your social media sites or other pages on your website. 

Visual Voicemail Plan: ALL Plans Visual Voicemail means you get to access your voicemail messages from all of your devices. Save time going through messages on your phone when you can listen and reply to all messages from your tablet and computer. You can also get copies of your voicemail sent to your email address.

Live Connect Plan: YouMail Business  Live Connect is a feature that helps you take care of callers and save time going through messages. With Live Connect, you can enable your callers to dial an extension and have their call re-routed to another phone line if you can’t answer your phone. Transfer callers to your assistant, colleague, home phone, or another department and get important calls taken care of immediately. Then when you go through your voicemail later, your most urgent callers will have already been assisted. 

YouMail has all of the tools you need to manage your voicemail messages and missed calls for you so that you can focus on the tasks that matter more. Keep these awesome YouMail tricks in mind and get your job done faster!

Getting the job done on your own is tough. But don’t worry - YouMail is here to help! For those of us business professionals that rely on our phones to manage tasks, schedule meetings, plan ahead and assist clients, things can get unorganized pretty fast. 

But when you can’t always depend on your phone to simplify all these different responsibilities, you can depend on us! Taking care of client calls is a big part of your day-to-day routine, but when you’re unable to take a call, YouMail can handle it for you. 

Here are 5 Things You Can Do to Take Care of Client Calls with YouMail:

Set an Auto-Reply. Auto-Reply is an automatic message that gets sent out whenever you miss a call. Your Auto-Reply can be delivered as a text or email and it includes your own personal message. You can use this message to let callers know when you’ll be available, why you’re currently unavailable, or just as a simple away message. With the YouMail Business Plan, your Auto-Reply can also link to your website. Setup your Auto-Reply here.

Turn on Email Alerts. Email Alerts are just what they sound like. Whenever you miss a call or receive a new voicemail (it’s up to you), you’ll get an email letting you know. Email Alerts are especially useful when you’re in a meeting or if you’ve forgotten your phone at home but still want to know if you’ve missed an important call. With YouMail Business you have the option to send a copy of the voicemail to a second email address. If you can’t get to an important caller, your colleague will be notified and can help them out for you. Set your email alerts here.

Use Smart Greeting. With YouMail, you get a special voicemail greeting called Smart Greeting, which addresses your caller by name. When you can’t answer a client’s call, Smart Greeting can give them a personal experience to let them know you still care about their call and will get back to them as soon as possible. With the YouMail Business Plan, you also get a Business Smart Greeting which gives callers your full name and company name and is professionally recorded for you. Go to your Smart Greeting settings here. 

Get Live Connect. Live Connect is a feature only available on the YouMail Business Plan and takes care of your clients by redirecting their calls to another department or phone line if you can’t answer your phone. Set up a simple phone tree with Live Connect and transfer calls to up to 10 different phone numbers. Send clients to your assistant, colleague, your home phone, or any other phone. Your clients will be able to reach the right person or they can leave you also leave you a voicemail.

Read Your Messages. The YouMail Premium and Business Plans come with high quality voicemail transcriptions so you can instantly read your clients’ voicemails as a text or email. Get back to callers quickly without having to listen to their voicemail. You can just scan the message for the important parts and call them back if you need to. The most important thing about taking care of client calls is returning them in a timely fashion. Voicemail-to-Text can help you get all the important details in a message and get back to your caller in seconds! 

YouMail has everything you need to stay on top of client calls. Keep these tips in mind and let YouMail help you take better care of your clients.

When you hear the word robocalls, you automatically think - phone call from an unknown number, automated message trying to sell you something, and the annoying feeling that you wasted time to answer a robocall. 

But did you know not all robocalls are bad? In fact, some you depend on for important upcoming information. 

First things first - what is a robocall?  The FCC defines a robocall as answering the phone and hearing “a prerecorded message instead of a live person.” So while, yes, robocalls are usually from telemarketers, political campaigns, and scammers that you don’t want to receive - sometimes a robocall can come from a company you care about. 

Not following? Think of a call you get from your doctor or dentist reminding you of an upcoming appointment. These are usually automated messages or robocalls and they’re important calls you don’t want to miss.

Fortunately, YouMail can detect bad robocalls from good ones and only let the calls you care about reach you. 

Here’s How: 

YouMail uses the most advanced technology to notice when spammers are robocalling our customers. We can detect when a phone number places thousands of calls a day. Even the busiest doctor’s office wouldn’t be placing that many calls to clients in a whole week. YouMail blocks suspicious phone numbers for all YouMail subscribers, which we call spam filtering. You can adjust your spam filtering settings to block all suspected spammers or just verified spammers by clicking here. 

YouMail pays attention to phone numbers that our subscribers mark as spam. In the YouMail Directory, you can search for a number that has been spamming you and flag the phone number as a spam caller. We then block the phone numbers that have been repeatedly flagged by our subscribers for our whole community. Since genuine phone numbers placing robocalls for doctors or other appointment services won’t be flagged by YouMail subscribers, they won’t be mistakenly taken for spam.

YouMail publishes an updated Robocall Index every month. This comprehensive report gives details about top robocalling phone numbers, their locations, the types of scams they are placing, and which areas in the US are being targeted by robocalls the most. The Robocall Index only displays information about top harmful robocalls to help our customers know which numbers to look out for and to stop their friends and family from being victimized by scams as well. You can check out the Robocall Index and even add a widget to your website of the data by clicking here.

You’ve probably had this happen to you more than once. You’re enjoying a nice Saturday afternoon after a hectic work week when you get a call from an unknown number. You don’t usually like answering calls from numbers you don’t recognize but you’re curious – who could be calling you? Then you pick up the call only to have a telemarketer aggressively attempt to sell you something. Your peaceful afternoon has been disturbed and you’re now incredibly irritated, but before you demand that the telemarketer place your number on the Do Not Call List, there’s something you should know.

The Do Not Call List doesn’t stop telemarketers’ calls for good.

Why? 

There are several reasons:

The Do Not Call List requires you to register an account with your personal information on their website before you can add your number to it. And It could take up to 30 days to have your number successfully added to the list. In those 30 days you’re still vulnerable to telemarketers’ calls.

You can only file a complaint on the Do Not Call List after your number has been successfully registered for 30 days. And even if you complain about a number, it doesn’t guarantee the number will be blocked. The Do Not Call List only stops illegal sales calls. It does not stop political campaigns, informational calls, or debt collectors from calling you. 

Some spammers actually use the Do Not Call List to find numbers to add to their calling lists.

Related:  2.3 Billion Robocalls Recorded Plaguing US Phones in January

Here’s What You Should Use Instead:

YouMail gives you a much stronger defense against unwanted callers that the Do Not Call List just can’t provide. And can stop unwanted callers - for good. With YouMail’s automatic spam filtering, your phone will be protected against any known spammers. YouMail recognizes spammers based on different phone numbers’ call volumes. When our technology notices a phone number placing tens of thousands of calls in one day, we know this isn’t normal and mark the number as spam. Then YouMail blocks that phone number from calling anyone who uses YouMail.

And that’s not all. When a number is blocked through YouMail, they won’t be able to call you or leave you a voicemail. Instead, the spammer will hear a “number disconnected” message before their call is ended automatically. This is really important for blocking spammers because they only care about phone numbers they can reach. If a spammer thinks your phone number no longer works - they will remove you from their calling list and your number won’t be shared when that spammer sells their list to another spammer. Can the Do Not Call List do that? Didn’t think so.

You Can Enable Spam Filtering Easily:

On the Web –

Click here to go to your Spam Settings

Choose how aggressively you want YouMail to block spammers for you.

In the App –

Open your app menu

Tap on Settings

Tap on Smart Blocking

 Keep Yourself Prepared: