#waxspace

Manual Client Entry

To manually import your clients and their hosting accounts, you should use the following steps.

Go to Clients > Add New Client

Fill out the clients details - the minimum required fields are First & Last Name, Email Address & Password

Click Add Client

Once the client has been added, you can proceed to add their hosting accounts. You do this as follows:

On the client summary page, click the "Add New Order" link in the Actions panel

The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with

Next, choose the product/service and billing cycle the client pays by

If the package comes with a domain, enter the users domain in the box provided. And if the domain is registered with you, you should select the "Register" option and choose any addons the user has for their domain.

Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding

Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS

You will now be shown the order screen summarising the details of the order you just added

Now as the final step, you must go into the products and/or domains page and set the correct next due date. To do this, from the order screen, click on the link in the Item column of the items ordered - this will take you straight to the details screen. From there, you can edit the next due payment date (and for hosting accounts select the correct server and enter the username for the account to allow suspensions & terminations to be performed by WHMCS)

Manual Domain Only Entry

To add a domain on it's own without a product, follow the steps below:

On the client summary page, click the "Add New Order" link in the Actions panel

The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with

Leave the Product/Service dropdown menu set at None

Leave the Billing Cycle dropdown menu set at Monthly

Enter the domain in the Domain text field and select Register as the Domain Registration Option (even though you aren't intending to register it today)

Choose the number of years you next want the client to be invoiced for at the time of renewal and tick any addons the user has for their domain

Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding

Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS

You will now been shown the order screen summarising the details of the order you just added

Now as the final step, you must go to the domain's information page to enter the correct next due and expiry dates aswell as selecting the registrar the domain is registered with if using one of the built in registrars. To do this, from the order screen, click on the link in the Item column of the items ordered - this will take you straight to the details screen.

You have now finished adding your client. By following the steps above, your client will have not been notified that you've added them and will now be invoiced by WHMCS prior to the next due date for the items you have added to their account.

Even Automated Import Scripts can be used

The following are automated import scripts from competing applications so if you are already running one of these switching is easy.

Modernbill V4.4.x

Modernbill V5 & Plesk Billing V6

ClientExec V3

ClientExec V4

WHMAutoPilot V2.5

WHMAutoPilot V3.x

AWBS V2.5 or later

Lpanel V1.7 or later

WhoisCart V2.2.x

AccountLab Plus V2.8.x

Kayako V3

You can download these from the Import Scripts section of our client area.

Support added by

kloxo webmail not working

The main error is configuration file of horde is missing from the file system. Which is called as conf.php.

Step1 : Open Terminal

#arch .

After execution you will come to know whether it is 32 bit or 64. Make sure it must not be 64 Bit.

Step2: change the file permission of conf.php chmod 755 /home/kloxo/httpd/webmail/horde/config/conf.php

/script/fixhorde

/script/fix

/script/upcp

/script/fixmail

Hopefully , this problem solved.