#virtual agents

Oxford University researchers predict that 47% of American jobs are more likely to face automation over the next 20 years. So, AI-Chatbots are out on the way to steal your job. But, Still, don't panic yet since the same study reveals that 53% of jobs are unlikely to be affected at all. So we are not yet ready to hand over our job over to a Robot. Are we?

Chatbots have different functions and purposes, which will vary depending on the nature of the business or industry. However, most businesses require a combination of all 3 chatbot functions to fully support their business and customers.

Today, instantaneous query responses from bots are a phenomenon, and they exist solely for business purposes. Customers prefer live chat 41% of the time, and 79% enjoy it for the quick responses. These studies show the potential of in-person interactions and quick responses in winning the customer experience war. Virtual agents are integrating themselves into organisational procedures as a result. They use AI-enabled capabilities to give the entire interaction a human touch. They are not chatbots either. It is essential to understand how beneficial virtual agents are and how they differ from chatbots if you have any thoughts of implementing them.

Our Power Apps Consulting Services Are Situated in Dubai, UAE, Our Consultant Will Assist You With Power Apps Development, Integration, and Implementation. Hire Our Power Apps Developer!

O2 Mation, a Microsoft Gold Partner, uses the PowerApps platform to quickly build custom apps for businesses all around the world.

Process Automation Dubai - O2 Mation is a Dubai-based robotic process automation startup. As a means of increasing productivity, RPA is becoming more common in enterprises.

A virtual agent is a contact centre capacity that provides clients with chatbot functionality utilising a virtual character created by computer generation, animation, and artificial intelligence (AI).