Usability II Week 3
   This week, we learned about unmoderated usability testing. Unmoderated usability testing means that you set up a usability test, but a participant runs through the testing on their own time without any interaction from a facilitator. While they are completed entirely alone, there is the ability for follow up questions to every task a user is asked to complete, as well as questions to be completed at the end of the study to dig in about feelings overall. However, the biggest thing that unmoderated studies do not allow for is the ability to dig into a user’s actions or feelings.
   There are both benefits and drawback of unmoderated testing. Some of the benefits include: It takes less time to complete because participants can complete it on their own time, not just when a facilitator is available. There is less chance of bias because a facilitator cannot ask questions that may lead a participant. It is cheaper than needing to pay for a location, materials, and facilitator to conduct. It is easier to conduct people who are willing to participate if they can do it on their own time. However, there are also drawbacks of unmoderated testing: Users may not complete a task correctly and just move on to the next task. Less quality information is collected due because no one is there to filter it. There is no way to dig into answers that are provided giving less research for the team to analyze.
