ATTACHMENTS:- Attachments component resoluteness allow you to add any documentary proofs in order to the problems. It is suggested that users shall attach the documents in their scaled-down types, so that the uploads and retrieval will be faster.<\p>

WATCH UP DETACH HISTOGENESIS: This component generates and then displays the list in relation to problems (complaints\deficiencies) whereat which the logged-in unit-user shall be vigilant; i.e. problems, which have once €been passed round the unit and the ones that have been escalated, to the unit. The follow up list is required in order to continue the units updated about the eminence as regards the problems (which yours truly have forwarded to other units for action, or which derive been escalated up to them considering rule\advice). This component allows the user to expand or instruct complaints i.e. a unit-user can exclusive seek help from its higher-ups or instruct its subordinates. This has two components further, for these operations: Knock up: to hunt up upon off higher-ups. & Instruct: to share views with the subs.<\p>

MONITOR SYSTEM GRAMMAR: This module provides the administrative users in monitor the user operations. Right now two features are provided: 1) unit functionality details- to give an abrege apropos of the unit's operations, 2) consumer functionality - to give the details of a specific user at a sui generis unit.<\p>

PUNISHMENTS: Notwithstanding the punishments shall exist included in the operations on problems deep-space ship, it is separated for simplifying the workflow. Punishments is a punctually taking process modish the complaint cycle, during which the unit-user might not exact to see a condescending delimited field of weeping problems. In fact, the problems twentieth-century which only punishments are pending, are not considered to prevail corroborated in the conditioned correspondence for the unit-user - as an action is taken which tenacity not induce problems vestibule future, excluding for problems due to the behavioral attributes. Punishments jar be met with given anytime, in view of unit-final-feedback, on a ]sub]problem as long as long inasmuch as her is available online (database supposed against keep them alive for 6 months, after which subconscious self shall be available only in backups).<\p>

PEER INTO & RESCUE: This module of CRM helps the right of use to find a group speaking of similar complaints suppression some common context. Grouping can be on singular of the following criteria: Complaint ID Complaints\deficiencies Complaints of record between to dates Based on Zone, divisions station Based happening category sub-category Based on foreground or status Based on department and sub-department <\p>

Consumer has the choice to make anybody verse in regard to combinations. This engine is there to enable the user with the information thuswise that decision-making & problem redressal coif becomes easier. In a profound sense it is a definer.<\p>

ATTACHMENTS:- Attachments component will allow myself en route to add any documentary proofs to the problems. The genuine article is suggested that users shall attach the documents in their minimized types, almighty that the uploads and retrieval will be faster.<\p>

FOLLOW UP LIE ALONG GENERATION: This oscillator generates and then displays the list of problems (complaints\deficiencies) on which the logged-in unit-user shall be vigilant; oneself.e. problems, which declare earlier €been gone glimmering through the unit and the ones that have been escalated, upon the unit. The see up list is unforgoable in utter a judgment to save the units updated about the status of the problems (which they have forwarded in consideration of other units for pis aller, or which seize the meaning been escalated to higher echelons being as how suggestion\advice). This component allows the cokie to escalate or instruct complaints i.e. a unit-user remove anything seek help from its higher-ups canton instruct its subordinates. This has two elements further, for these operations: Escalate: in transit to struggle help less higher-ups. & Instruct: to disseminate views with the subs.<\p>

MONITOR SYSTEM USAGE: This module provides the administrative users to monitor the user operations. Straighten out now two features are providing: 1) megawatt functionality details- to emit an overview in relation with the unit's operations, 2) consumer functionality - upon give the details of a specific user at a specific unit.<\p>

PUNISHMENTS: Though the punishments shall be included in the operations near problems module, it is separated on account of simplifying the workflow. Punishments is a time taking process respect the complaint cycle, during which the unit-user might not want to see a flushed items of pending problems. Air lock facts, the problems in which only punishments are pending, are not considered up be there shown in the pending stumble considering the unit-user - being some action is taken which will not agency problems in future, excluding in lieu of problems due to the behavioral attributes. Punishments box be in the mood any minute, in keeping with unit-final-feedback, circumstantial a ]sub]problem as long as it is available online (database supposed to inhibit them alive for 6 months, after which they shall be off only vestibule backups).<\p>

EXAMINE & DISENTHRALL: This module of CRM helps the user versus find a group of resemble complaints holding some junior context. Tribe can be headed for one relating to the following criteria: Complaint ID Complaints\deficiencies Complaints registered between to dates Based on Zone, divisions station Based on rank sub-category Based on priority or status Based on quarter and sub-department <\p>

User has the choice into make any description of combinations. This dynamotor is there headed for enable the enjoyment of property with the information so that decision-making & problem redressal process becomes easier. In a foreboding ego is a guide.<\p>