Meet our new repair technicians who qualified this Autumn from the Magicman Training Academy and are already working on sites nationwide and beyond.  

Magicman recognises that good people achieve great things. Employees are the most important resource a company has at its disposal and therefore we invest a lot of time and money on finding and training the right ones. In fact we have been Investors in People since 2005 and a Living Wage Employer since 2015.  

On the frontline are the Magicman repair technicians who must be able to work alone or in teams on sites anywhere in the UK and sometimes internationally on cruise ships or landmark buildings as far away as Islamabad and Bermuda.  

Magicman are UKAS accredited and all our technicians are CSCS certified. After an extensive five week training course in health and safety, customer service and every kind of engineered surface repair imaginable, our newly qualified technicians are eager to work to in the field. Magicman are happy to oblige, especially since we offer support from our Technical Help Desk and ‘buddy up’ system.

Will Cogley, pictured above receiving his certificate from Mark Henderson CEO of the Magicman Group only last week, is the latest to join our ranks. Mere days after qualifying he is confident enough to be already working in the field, helping customers on site around London and the South East. We are equally confident that he will prove to be a great success.  

Mark with Jamie Burns, Magicman’s new representative in the Channel Islands

Farther afield Magicman’s sister company Magicman Global Licensing works to extend our reach to new markets though a highly selective and equally well supported franchise programme. Magicman independent licensed operators are small in number but must maintain the same high standards expected by customers large and small of any directly employed technician and therefore undergo the same rigorous training programme. 

Our latest addition is Jamie Burns, who trained alongside Will, is now Magicman’s independent licensed operator for the Channel Islands. His course was just as long and he successfully qualified on the same day as Will. More on Jamie in a forthcoming update. 

Mark presents George Bryan on successfully completing his training

Magicman have had a bespoke rolling training programme since 2012  and early this year we invested close to £200,000 in new training facilities adjacent to Magicman’s Head Office in Brighton on the South Coast. More than 100 repair technicians have successfully passed these courses and many are still working for us today.  

Well done James Taggart

In October five more new technicians qualified. They were George Bryan, James Taggart, Phillip Davies, Jakub Kufa and Jonathan Gregory. It has been our policy for years that we recognise their success online in our social media and that a senior member of staff should congratulate each trainee personally. It is usually our CEO Mark Henderson, the former repair technician who started the company. If only selfies had been invented in 1993!

Phillip Davies completes his course at the Magicman Training Academy 

We would like to offer our congratulations to Phillip, Jonathan, Jakub, James, Jamie, and Will for completing their training and thank them for all their hard work so far. Now the fun really begins. 

Jakub Kufa is another of October’s successful trainees

If you have the inclination and aptitude to become a repair technician or are interested in one of our franchise opportunities, please contact us through the Magicman website.

Jonathan Gregory receives his certificate on completing his training 

Congratulations to new Magicman Repair Technicians, James, Liam, Louis, Nikolay, Stasys and Tomas who successfully completed the 5 week hard surface repairs course at the Magicman Training Academy last week. 

CEO Mark Henderson presents James Murnane with his certificates

Here they are being presented with their certificates by Magicman CEO Mark Henderson. All are now in the field helping Magicman customers nationwide, eager to show off their new skills. 

Mark congratulating Louis Hutton

Well deserved congratulations to all of them and we wish them long and interesting careers ahead which could see them working on major builds across the UK, new London landmarks or cruise ships anywhere in the world.

Well done Stasys Kananavicius (above) and Tomas Vaitulenko (below)

A special mention goes to Liam and Nikolay, Magicman glass polishers who have expanded their skill set by training with additional training in hard surface repairs as part of an on-going programme.

More certificates for Liam Hadaway  (above) and Nikolay Todorov (below)

Our rolling training programmes are not available the public.  If you are interested in working as a Magicman Repair Technician, please visit the Jobs section of the Magicman website or send your CV and a cover letter to [email protected]. 

Congratulations to the five new Magicman technicians who successfully completed their training in June.

Carl and Ashley show off their certificates

The Magicman training programme is in full swing  once again and close to a hundred trainees have now emerged from its doors, armed with the knowledge and skills they need to serve customer needs.

From extending the skill set of existing staff to introducing fresh employees to hard surface repairs, the Magicman Training Academy is working hard to repay the recent investment of almost £200,000 in building modern training  facilities. 

Magicman CEO Mark Henderson presents Ashley with his certificates

Existing staff members like glass polishers Carl Pullen and Ashley Coster (pictured)  can now perform all Magicman hard surface repairs, having completed our extensive five week training programme. They have been absorbed into the Magicman family with additional skills beyond the chipped glass repairs and protective glass coatings that were specific to our formerly separate glass division. 

Congratulations Carl

Magicman is growing fast and requires new blood all the time. With recently acquired contracts with large insurance companies and internationally owned cruise lines, Magicman’s rolling training programme is there to ensure we are able to keep our promises and deliver the highest standards and service levels.

Gabriel, James and Craig complete their Magicman training

Whether old hands or newbies like Gabriel Anghelus, James Crumplin and Craig Pope (pictured above), all Magicmen are trained to the same high standards in all kinds of hard surface repairs and restoration, health and safety and customer service ensuring they are ready to help customers whether they work on a constructions site, a commercial property, a cruise ship or someone’s home.

Magicman’s CEO Mark Henderson congratulates James

It is Magicman’s policy to always recognise our staff’s achievements publicly and with the transparency that ensures our customers can choose to use Magicman’s services with confidence.

Well done Gabriel 

So well done Carl, Ashley, James, Gabriel and Craig for all your hard work and congratulations on successfully completing your training. All five are already working around the UK providing excellent service for customers.

Welcome to the team Craig 

Austin approached the mansion with little concern. He had been there once or twice prior so it wasn't a big deal. He knew of Kira but had never personally spoken to her. It wasn't difficult to know names, but sometimes work kept him from interacting with the majority. Knocking twice, he waited patiently, hands held behind his back. As expected the help answered instead of one of the Vorshevsky's themselves.

"Yes, is Kira home by chance? I have orders from Aleksandr."

The words were enough to receive a nod and widened eyes. Apparently this gentleman hadn't been working there long if the name still struck a sense of fear. Austin stepped inside once allowed in, and was told to wait in the living room. The upscale homes never really got him. He definitely enjoyed the confines of his little apartment over spaces too large. In his head it was any wonder what could be lurking about at night even if that was an extremely childish fear.

"You needed to see me?" Kira asked, entering the room with that look of confusion written in her expression. "Aleksandr personally asked me to train you. Before you start, I know you can probably do fine on your own but this was at his request."

Austin waited as she seemed to contemplate the words, though there wasn't much of a choice in the matter. He wasn't failing his job just because the little Vorshevsky didn't want a training partner.

"Fine. But you better keep up. I'll go change and we can start now." "I wouldn't be so cocky," Austin challenged.

He was a bit surprised at her eagerness to be honest, but it was a welcomed change from the few who tended to ask for a few days preparation. She was off back up the stairs and he was left again to the spacious living room. He wasn't dressed the part, but he would make the best of it. The backyard for now was going to serve as good as any of a practice space, though Austin would have preferred his usual spot.

Once in the yard, Austin forewent any gloves or pads and held up his hands; palms flat.

"Alright, let's see how you punch first."

He could see the focus on her face and knew it in the silence she gave him. He didn't need words anyway, but he did need to see where to begin with her after-all. He let her throw punches at his hand, feet firmly cemented on the grass as she went at it. She wasn't bad, but she could do with a bit of strength training without a doubt. As she threw a punch and then tried to follow with her other, Austin grabbed her hand that she had so lazily put to her side and twisted it behind her back. His arm came around her neck as her back pressed to him.

"Don't ever let your hands down. In a moments notice you go from winning the fight to being killed in the fight. Again."

Austin pushed her away, getting an unwanted glare as a result.

"It's going to be like that huh?" Kira responded, rolling her shoulder's. "Ok."

The two went the majority of the basics that day, but went no further. Austin wanted to take it a step at a time and there was of course time for another day. She was decent, good even, but he knew good wouldn't stand much of a chance when all the mob families came calling. He let her know a time for tomorrow before he decided to call it done. It was already getting late, the sun falling behind the clouds and coloring the sky pink with the sunset.

Out front he pulled his pone from his pocket, finding a missed call from Layla. Austin sent her a quick apologetic text, but he had no intention of heading there just yet. He would go home and get cleaned up and then probably take time to cool off at one of the bars. It seemed like a terrible routine, but it was the story of his life.

With a task and goal in mind, Austin felt more fulfilled. He wouldn't fail this family, not for a second. Not only because he wanted to ensure their safety, but also because -selfishly so-he couldn't stand to lose.