#technical support agent

CIRCLE OF ESSENTIALS TECH SUPPORT REPRESENTATIVES MUST GIVE IMPORTANCE

Knowing the product that you’re supporting is essential and very easy to be able to grasp and apply what you’ve learn during product training. But is it enough to be able to perform effectively? It’s not!, based on my observation and experience product knowledge is one of the things you need to equip yourself to handle all types of customers and scenarios/problems.

So if we divide a circle into 2…

Technical Support Agent – Whistler – Oaksi

We are an international company with offices in the UK and Canada (Whistler, Collingwood) and are expecting continued growth over the coming years. We are looking for individuals open to growing with us, who are keen to learn, driven to continually develop and above all are ambitious. We develop, install and support telecommunications software with a primary focus on call recording and call…