#smbsandmobileapp

If you are an entrepreneur who owns a successful business, you must be wondering if you need to invest in a mobile app. So, should you? Well, it appears that you should indeed because a website, even if it’s optimized for the mobile user, is not enough to work wonders for your business. Not convinced? Here are a few amazing ways you can use the mobile app to revolutionize your business. Have a look!

1] Promote Your Brand Like Never Before!

Promoting your brand is one of the biggest benefits offered by the mobile app. While deals and coupons are the most common ways to promote one’s brand using the app, you can truly get innovative when it comes to powerful brand promotion. You can use features such as geo-tagging to send location-centric notifications to grab the attention of a specific customer base. For example, you can use push notifications to announce a special discount to all those who are within a kilometer radius of your boutique so that it’s easy for them to come down and pay a visit.

2] Discover an Amazing Source of Revenue

A mobile app is mostly designed as a source of revenue and there are different ways in which you can earn money through your app. If it’s a free app, you can earn through embedded ads and even through in-app purchases. Apps for small businesses, however, are mostly not money making tools in themselves but serve the purpose of promoting the business and reaching out to a wider customer base. Your app is a success if it can build your brand and make your business grow.

3] Retain your Customers by Making them Happy

A mobile app does more for your business than just increasing brand visibility and attracting new customers – it makes it a lot easier to retain your existing customers by keeping them happy in more ways than one, loyalty programs being one of them. When done right, app loyalty programs can be highly effective due to the amount of personalization an app can offer. Who doesn’t love to feel special? With a mobile app, it becomes a lot easier to make your loyal patrons happy and want them to stay associated with your brand and even throw a few recommendations!!

4] Experience the Wonders of Direct Marketing

Perhaps the biggest gift of a mobile app to your business is the incredible window of direct marketing that it provides. With the mobile app, you can ensure that your customers are never far away from the all the latest that you have to offer – including information about the upcoming promotions, events, exclusive deals, and much more. In fact, there are no limits to what you can do with your app to keep your customers in the loop about the latest scoop. With push notifications, that send notifications directly to your customers’ smartphones, things are only getting better in terms of increasing brand visibility.

5] Delight your Customers with Seamless Customer Service

Gone are the days when customer service was all about speaking to executives who were trained to help the customers and resolve their queries. In today’s instant age, mobile apps have introduced us to seamless customer service like never before. The Flipkart app is a good example as it allows the customers to not just cancel orders in a jiffy but the way they have streamlined their returns process is truly admirable.

6] Pave the Way for Higher Sales with Customer Engagement

While building a mobile app for your business is a brilliant idea in itself, the fact that building an app alone is not enough!! Statistics show that close to 80% of the total apps downloaded are never opened more than once!! Thus, just because people have downloaded your app, doesn’t mean they will come back to it time and again. So, engaging your customers is important and you can achieve this by tweaking the features in the app. A good example is the Limeroad app, an online fashion store, which encourages users to bring out the hidden stylist within by creating unique looks using products from the site. Other users can like the looks and even click to get to products used to create each look.

7] Be Unique Among your Competitors

Mobile apps are slowly gaining ground, but it is still rare for a small business to have a native app of its own. Most small businesses are happy with a mobile responsive website and have still not taken the leap towards the app. In such a scenario, an easy way to stay ahead of the competition is to get an effective mobile app for your business and surprise your customers with your foresight!!