The Tale of Two Telies The user describes a frustrating experience with Verizon's customer service regarding a fraud flag on their account, which affects their ability to use shortcode services. They emphasize the contradiction between the company's claims of no issues and the reality of their usage being flagged. A Tier 3 tech confirmed the existence of fraud holds, and the user documented the inefficacy and gaslighting by customer service, reflecting broader systemic issues in the telecom industry. They express frustration at being treated with incredulity despite having technical expertise and insights.... https://celestiaquixs.com/the-tale-of-two-telies/
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