#ripple shadow

People who were experiencing bugs (apparently both iOS and Android users), please update to the latest version and reply back to us on this post whether the bugs are still happening or not.

Also make sure to test:

Check your wifi connection (playing and updating over data instead of wifi is never recommended and more often corrupts your game file)

Cleaning your device’s cache

Cleaning the game’s cache

Backing up your data and then reinstalling the game

Backing up your data, uninstalling the game, deleting all the game files, then reinstalling the game

The new update is kinda big, so please make sure you test the above suggestions before telling us it doesn’t work. Sometimes something as simple as force stopping the game or cleaning your cache will fix everything.

Please also always make sure to back up your save data, you can find our guide on it here.

When you enter the game, a message should pop up telling you to update to the latest version. For some, clicking on it will redirect you to the app store. For some, this won’t happen though, so just manually enter the app store and update the game.

For iOS users: Remember that you need to be on the Japanese app store both to update the game and to play it.

For Android users: Sometimes QooApp takes a while to post the latest update, so if you don’t see it, just come back later. Might need to update QooApp itself as well if there’s some kind of update lying around (you can see it in the right-hand menu).

I’ll make a post of the new event soon, so stay tuned!

@soloazume @ripple-shadow @ dough machine anon

Does it happen to everything in the stores or just when you use a specific item? How exactly does it happen, when you try to make the item or when you’ve already made it and try to collect it? Or when you use it in a request?

And are you using a phone or a tablet?Did this start happening recently (after the latest update) or has it happened before?Try clearing your device’s and the game’s cache.

If anyone else is experiencing the same thing, please let us know. Same if you have any solution suggestions (this doesn’t happen to me or mod choro so we don’t know what to do).