An Open Letter to United
Dear United Continental Holdings: We write to urge you to work with your subcontractors at Newark Liberty International Airport (EWR)—our employers--to implement the raise and benefit standards recently called for by the Port Authority of New York and New Jersey (PANYNJ). We provide cabin cleaning, security, wheelchair and skycap services for United Airlines at EWR yet many of us struggle to pay our bills and raise our families on the poverty wages United subcontractors, like PrimeFlight, AirServ and Gateway Group One, pay us. In April 2014, the PANYNJ passed a resolution calling on the major carriers operating at John F. Kennedy International (JFK), LaGuardia (LGA), and Newark Liberty International Airports to give an immediate one dollar raise to all subcontracted workers making less than $9 an hour and to make Martin Luther King Day 2014 a paid holiday. Delta and American Airlines agreed to comply with the Port directive and hundreds of workers at JFK and LGA have received raises but thousands more have been left behind, including approximately 4,000 subcontracted workers at Newark Liberty International Airport, the vast majority of whom work hard everyday keeping United Airlines’ operations running safely and efficiently. We work just as hard as other subcontracted airport workers and deserve a dignified wage with benefits that shows respect for the work we do for your company.
Sincerely, Irwin Carbajal América Hernández Zayid Muhammad
Zayid Muhammad Skycap, Gateway ($2.13 per hour plus tips)
“I would be able to pay my bills.”
Zayid Muhammad has been a skycap for Gateway, the largest United subcontractor at Newark Liberty International Airport, since January 2006. Zayid is very proud of the work he does but struggles to pay his rent and raise his 10-year old daughter as a single parent on the low wages Gateway pays him. Because his employer does not provide him with affordable healthcare, he relies on charity care to treat his medical needs. Zayid dreams of how his life would improve if he got a decent wage and benefits.
  América Hernández Cabin Cleaner, PrimeFlight ($8.25 per hour)
“My family and I receive health assistance and food stamps to get by, otherwise it would be a real hardship.”
América Hernández, currently employed as a cabin cleaner for PrimeFlight, has worked at Newark Liberty International Airport for seven years. Making the state minimum wage of $8.25 an hour and with no meaningful benefits, América and her family struggle to make ends meet every month. With three kids, América is thankful for Medicaid and food stamps, because she does not know what they would do without them.
  Irwin Carbajal Cabin Cleaner, PrimeFlight ($8.25 per hour)
“I would like to make more money so I can help my family in Peru and be able, at some point, to resume my studies. We work very hard and we deserve more.”
Irwin Carbajal is a cabin cleaner servicing United Airlines aircraft at Newark Liberty International Airport. He immigrated to the United States two years ago at age 21. Like many new immigrants, Irwin came with dreams of being able to support his family at home while building a better future for himself here. However, accomplishing his dreams on minimum wage has proven difficult. Irwin and his father are currently living with his uncle because they cannot afford to pay rent on their own and his low wages make it impossible for him to help his family in Peru.















