#resilientretail

The last couple of years have been a major test for the retail industry. The COVID-19 pandemic created unprecedented challenges for retailers, forcing millions of shoppers to turn to online channels to make their purchases. This resulted in a record number of online shoppers, which continued to grow throughout 2021 and into this year. Despite the various challenges the industry is facing, including supply chain disruptions, labor shortages, cybersecurity threats, and inflation, ecommerce has continued to thrive.