#reducing human error

Leaders across industries are looking for new ways to drive efficiency across operations, streamline production, and gain an advantage over their competition. With that in mind, it’s no wonder that Generative AI (or GenAI), one of the newest on-market technologies, has become such a popular topic. But the buzz around it, and the increasingly wild speculation about what GenAI might unlock for business owners, leaves leaders like you with one very important question: what can GenAI do for me, right here, right now?

Let’s break down how leaders like you can use GenAI to unleash productivity within your organization.

Firstly, we need to break down what we mean when we use the term “GenAI.”

GenAI (or generative AI) is typically another term for a large language model (LLM) that takes a large pool of data, leverages it to understand the relationships between words, and then produces content in response to user prompts. The types of content it can produce are as varied as the prompts users can come up with; and as a result, GenAI can, in theory, be used to produce everything from social copy to thought leadership blogs and more.

When GenAI enters the conversation, many people focus on that content creation aspect; in reality, the value-add it’ll provide to your organization is in productivity enhancements. Case studies have shown that AI has increased the productivity of employees in a variety of industries, from call centers to software developers. As a general-purpose technology, it has a massive amount of potential use cases; the ways it will interact with your organization and enhance the productivity of your workers will likely differ from others.

That being said, as we go, we’ll illustrate a few general, practical uses for GenAI that may be relevant to your organization.

Optimizing Warehouse Operations

Take for example the manufacturing industry, which is no stranger to human-robot collaboration. Manufacturers have been benefiting from the aid of cutting-edge robotics tech for a while now; and while they are no strangers to change, they may wonder how AI will adjust the human-robot equation.

AI is a tool that you can deploy to attain a greater degree of efficiency. AI-powered tools can facilitate the construction takeoff process, read and analyze and even correct blueprints, and cut down on material waste by predicting how much will be needed to complete projects.

That being said, much like with robots, there are additional factors to take into consideration when integrating new technology into a potentially dangerous workspace. Only by emphasizing the importance of collaboration can leaders ensure that their human-robot work environment remains positive and safe for all involved.

While AI-powered robots may be able to help with manual tasks like heavy lifting, humans will need to contribute by making sure safety protocols are followed, regular maintenance is performed, and double-checking robots’ work for errors.

Reducing Human Error

AI can also streamline production by reducing occurrences of human error. AI works with robotic precision, automating manual tasks like data entry and entering each value correctly. Moreover, AI can also be used to reduce human error in the decision-making process, helping leaders compare data models and select the most profitable path to value.

Let’s use AI-powered product tracking as an example. Keeping track of items as they move through shipping and fulfillment is an issue that affects a large number of industries, as barcodes contain limited amounts of data, can be easily duplicated by malefactors, and even sometimes fall off of products. Using RFID tags, Near-Field communication tags or other smart labeling systems can be good alternatives to barcodes, and they can also carry much more data.

When combined with the analytical powers of AI and computer vision detection, this makes it much easier for companies to automatically register, track, and provide detailed information on where a product is in the supply chain. This way, if a human error arises and it is unclear where a specific item is, it is much easier to locate it and provide updates to important stakeholders.  

AI can be integrated into business systems to allow employees to work smarter, not harder; and in our smart labeling system example, that is very much the case. Instead of having employees spend half their day scanning barcodes throughout your store and meticulously checking and double checking everything is where it should be, AI does all of that for you. Employees will be free to serve customers, restock, and perform various other store tasks as needed.

Increasing Efficiency

Jumping off our last point, AI’s most powerful use case is helping your employees work smarter, not harder. When your employees aren’t busy working on manual tasks, they’re free to chase other, potentially lucrative areas of growth. AI helps your workers turn out their best work, which then helps your organization drive profit; it’s a powerful, circular relationship that will boost your profitability job satisfaction, and your chances of being on the cutting edge of innovation.

You can leverage your performance metrics system to determine where AI is most needed, and then keep track of its impact on those sectors over time. Some tweaking may be needed, as a change of this scale is almost always iterative; but with the information to detect pain points, you’ll be well on your way to driving productivity across departments.

We hope this primer gave you some insight into how AI can be used to drive productivity across your business. As you use this exciting technology to streamline operations and drive productivity, we hope you see the stellar growth you’re aiming for and land among the giants of your industry.

Katie Brenneman

Katie is a passionate writer specializing in time management, marketing, and education-related content. When she isn't writing, you can find her with her nose buried in a book or hiking with her dog, Charlie. To connect with Katie, you can follow her on Twitter.