#rapairability

In our everyday lives, we have the means to fix many of the tools we use on a daily basis. Even though many still choose to hire professionals, taking apart your blender, bike, or even your car takes only some simple tools and curiosity to find out how things work. When it comes to consumer electronics, however, the landscape is very different. Here at System76, we believe the right to repair your computer should be the same as the right to repair anything else—sadly, many of our representatives in government don’t feel the same way.

Yesterday, the state of Colorado held a hearing on Right to Repair legislation, known as the Consumer Digital Repair Bill of Rights (HB21-1199). According to the Colorado General Assembly, the bill would require electronics manufacturers to provide people with the resources needed to repair their equipment. This includes, “parts, embedded software, firmware, tools, or documentation, such as diagnostic, maintenance, or repair manuals, diagrams, or similar information.” As part of this effort, System76 Founder/CEO Carl Richell and Principal Engineer Jeremy Soller traveled to the Capitol to speak in support of this legislation.

System76’s stance as a pro-Right-to-Repair company goes all the way to the top. Open source technology has been the company mission since its inception, and the right to repair is no different. “To produce open source hardware means that we have developed and shared the recipe to create a high-end commercial product that can be learned from, adapted, and used by anyone else,” Carl said in a previous interview on our blog. “Everything about that product is owned by the user just as much as it’s owned by us.”

You can listen to Carl’s testimony here:

Transcript:

Thank you for holding this meeting and considering the Consumer Digital Repair Bill of Rights legislation. I'm Carl Richell, CEO and Founder of System76. We're a 15 year old computer manufacture in your backyard. A few years ago we built a factory at 70 and Peoria. Our computer factory is one of only two in the United States. We ship most of our products to over 60 countries.

When we ship a computer to a customer, they own it. They can open it and examine the components. They can observe the way the computer is designed. They can buy replacement parts. They can fix it themselves. They can break it. It's their property.

Not allowing someone to fix their property, means it's not their property.

Imagine if we were talking about cars. You get a flat tire and Ford tells you to stop. You're not allowed to change that tire. I know you can't get anywhere but you have to send that in to us to get going again. Electronics are no different. They don't move when they break. Those that oppose right to repair would like you to think computers are incredibly complex things. They're not. And the more people that are allowed to repair their own devices, the more people will understand that. That's good for all of us because there is no more powerful tool than the computer.

I was 25 when I founded System76. We're now a successful company, but we started with nothing. I didn't have much to put in except hard work. On a road trip at the time, the head-gaskets in my car blew and I didn't have the money for a mechanic. I bought parts and fixed my engine with my father in law. I learned a lot about how engines work in the process.

When I was younger than that, I took apart and built computers. Frankly, I took apart everything. Sometimes, I got it back together. Regardless of whether it worked afterward or not, I learned a lot in the process. That education through curious tinkering gave me the passion for computers and technology that I have today.

I fear for a future locked behind security screws. What next small business like System76 won't happen because we don't allow people to learn about the products they own? Maybe that's why massive corporations oppose this bill. They don't want another System76.

Thank you for taking the time to listen. I urge you to support and pass the Consumer Digital Repair Bill of Rights.

The right to repair has been advocated for as a means of consumer freedom, but Jeremy is bringing a new argument to the table. “American companies can not only still profit in a Right to Repair environment, they can even profit more. We are looking forward to this legislation so that we can leverage our upstream providers to provide even more details about the products that we sell.”

After acquiring hardware schematics for components such as motherboards and embedded controllers, Jeremy was able to write coreboot-based open source firmware and EC firmware for System76 laptops. As a result, we were free to innovate and engineer a better product for our customers.

You can listen to Jeremy’s testimony here:

Transcript:

Hello committee members,

My name is Jeremy Soller. I am the Principal Engineer at System76—a Denver, Colorado based computer company. We are FOR the Consumer Digital Repair Bill Of Rights.

I want to provide a unique perspective, as someone working in the computer industry in Colorado. Our company is based in Denver, Colorado, and has been in business for 15 years. We employ over 50 people in Colorado. We operate a manufacturing facility in Denver, Colorado, manufacturing desktop computers.

For the lifespan of our company, we have always been on the side of our customers. We have negotiated with component vendors to ensure customer access to parts and information. We have developed many of our products with independent repairs in mind. And I am here to tell you that the Right to Repair will help our Colorado based company grow, in both revenue and employees.

This bill ensures that we can continue to negotiate with our component vendors on behalf of our customers, and gives us leverage to provide the customer with better products.

This bill ensures that our customers continue to have access to the tools they need to repair our valuable products instead of throwing them away.

Finally, this bill ensures that our competitors are operating on a level playing field — that consumers are treated fairly and that competition is encouraged in our marketplace.

Please feel free to ask me any questions you have.

For Colorado!

Though Right to Repair legislation has so far been an uphill battle, Jeremy is certain that all it takes is one. “The first state that passes a Right to Repair act will completely change this industry,” he said in a recent interview. “Any American state would be too big for these overseas suppliers to ignore.”

Right now, if somebody wanted to open a Right to Repair-oriented company they may not even be able to, because they can’t get ahold of schematics for essential components. Passing this bill would create these opportunities, and create jobs for Coloradans.