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When Ken Wilson and Anthony Alberino brought a house ladder, generic detergent and a high-pressure power washer to their first job back in 2008, the two hard-working young men didn’t have an inkling of how big their service brand Pristine Clean would become.  

Fast-forward to the year 2018, and Pristine Clean Power Washing Company has just moved into a new headquarters that is over double the size of its former location. The entrepreneurs are hiring new crews and buying new trucks and equipment to meet their customer demand, which has grown exponentially over the years.

“All along our journey, we remained committed to lead the industry and learn the best way to do things, to act as an agent of change,” says Ken. “I feel our customers have seen us as a passionate and positive force from the beginning. Every step of our relationship with them—from the first phone call to the job and then the after service follow-up call—there is a commitment from us to offer the very best customer experience possible.”

Leading the industry is what the guys at Pristine Clean have been doing since the launching of their company over a decade ago. Ken and Anthony have helped to lift the standards for power washing services by insisting on methods that are more effective and safer for the home and the environment. “Our goal is to be the company that is consistently raising the bar and so we reinvest much of our earnings back into the company to make sure we are on the cutting edge of the industry,” says Ken.

Showing the Love

Ken and Anthony report their new expansive offices and warehouse space will allow them to continue to heighten their level of customer service, as they have more room for ongoing training.

“We are always pushing forward, but when we look back to what got us here, it is with heartfelt gratitude that we recognize the thousands of customers all over Northeast Ohio who keep referring us to their friends and family,” says Anthony. The gentlemen are too humble to point out how unusual it is for a pressure washing company to have almost all five-star online reviews. Here’s one of the many that tell the story:

“I can’t believe the before and after. I didn’t even know the house needed a cleaning but decided to do it anyway. Had no clue how dirty the house used to be. The results were insane. I highly suggest you get your house washed. The house looks brand new. These guys are super professional, and they know their stuff. I’ll never use anyone else to maintain my house.” —Phil Vedda

Professional Service Priced Fairly

 When you ask them the secret to their success, the guys go straight to the virtues that they’ve built their company on: honesty, integrity, and transparency. One way these values guide the way they do business is in their transparent pricing. Anthony explains, “We believe in offering our best price to every customer right up front, period. We do not inflate our prices and we refuse to engage in the unethical practice of price gouging. With us, what you see is what you get every time, a professional service priced honestly. It’s why we regularly have clients tell us we are ‘a breath of fresh air.’ It is something we are proud of.”