#prevent chargeback

Accidental Friendly Fraud

Accidental friendly fraud is committed by credit cardholders who authorize a purchase and then filea chargeback without the intent to commit fraud. Here are two examples of accidental friendly fraud:

A cardholder authorizestheir child to use their credit card to purchase a product online. When the charge appears on theircredit card statement, they file a chargeback because they’ve forgotten about letting their child use their credit card and they don’t recognize the charge.

There are times when charges appear on a cardholder’s credit card or bank statement with a transaction date after the actual purchase or shipping date. Since the cardholder never purchased an item on the transaction date shown, they file a chargeback.

Once a chargeback is filed, whether it is legitimate or not, there are costs associated with disproving the claim and winning the chargeback. At the least, a merchant loses the cost of time incurred to defend the claim.

Merchant Chargeback Fraud

Merchant chargeback fraud is when a customer orders and receives a service or product from a merchant, and then files a chargeback claiming that they never received the product or service or never authorized the transaction. Since disputed funds are immediately withdrawn from merchant bank accounts and refunded to the customers, merchants are deprived of the use of these funds during the chargeback process, in addition to losing the cost of time to defend against chargeback claims, plus the potential to incur fees associated with losing a chargeback.

http://www.chargebackexpertz.com/credit-card-not-present-transactions/

Chargeback Expertz has offered Customer Service since 2011. Allowing us to help you with excellent Customer Service lets

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will know how many customers are Chargeback Abusers and on which campaigns to concentrate. Our process is Simple and Effective.