Update - Pre Call Analytics
Hello,
We just started giving pre-call analytics of the visitors and I thought of sharing it with you guys.
What is Pre Call Analytics?
Pre Call Analytics gives you an overview of the visitor. So, now you know;
1. Who has referred this visitor to your website?
(was it a banner ad? or a google organc search? or some other blog? )
2. How long has he been on your website?
3. What was the last page he was spotted on?
(so if he pings you from the pricing page, you sure do not want to leave him)
4. Which country do they belong to?
(an update to this would also reflect the city from which they are pinging you)
Where can I see Pre Call Analytics?
Pre Call Analytics can be seen along with the incoming request notification that you get on your GTalk IM
How is this useful?
Pre Call Analytics helps you make judicious decision before engaging. It gives you a certain level of information as to who this visitor is? and what is he really looking for?
Now, if the visitor was last seen on the pricing page and has been on your website for 10 minutes, he sure is interested in what you are offering, so get straight to the point, close the deal faster.
We had previously written about Pro Active Calling. Few people who have used have found a 3x increase in the number of conversation. Did you get a chance to try this?
