#personal assistant training

Administration and Personal Assistant Training is a dedicated course of study for those looking to acquire a range of skills for personal assistance and administration roles.

Course Overview:

This training course program in Diploma in Administration and Personal Assistant Training at QLS Level 4 has been developed with this aim in mind and will generously delve into the administrative best practices and secretarial aspects to make you capable enough to hold these two roles effectively. This course also poses a great advantage in improving your organisational and administrative support skills such as business writing, communication, decision making, delegation, etc

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

Get more information on “Diploma in Administration and Personal Assistant Training at QLS Level 4 course” with detailed course curriculum at

It’s about love.

The truly great Personal Assistants all love what they do. They unabashedly and unapologetically love their work in support of others. They blow off comments like, “You’re just an assistant,” because they know better.

Personal assistants are some of the brightest, most organized and resourceful people on the planet. That is why not everyone is cut out for this demanding work. They are very far from being “just” anything. The smartest people in the business world know to invest in the true power of the assistant. They also know to never, never, never underestimate or demean these influential gatekeepers.

I know because I was one.

For 25 years, I worked as the Personal Assistant to Oscar winner Olympia Dukakis, and I loved it. Yes, I said it. Friends would say that I was one of the only people they knew who genuinely loved their job. That always struck me as important feedback as I observed how often the world treats assistants with disrespect. That happened to me too. Working with a movie star did not make me totally immune from dealing with people who just didn’t get it.

Personal Assistants are an elite subset of the larger “Executive Assistant” group. Personal Assistants are the women and men who do whatever it takes to get the job done and usually this means everything barring the illegal. Their responsibilities have a remarkably wide range from scheduling the private plane to flying ahead to a vacation location several days ahead of the principal’s arrival in order to prep the house to picking up the dry cleaning and prescriptions. Whatever it takes. And they love it. I did.

Now I teach Be the Ultimate Assistant training workshops for Personal Assistants all around the world. In the training, I teach the skills that are absolutely necessary to succeed. The topics in this intense and highly interactive workshop include:

Leadership

Mentoring & Networking

Communication – In-Person and Virtually

Business Partnerships with Executives

Organization

Event Planning

Travel Planning

Disaster Planning

Handling Workplace Bullying

Career Management

MS Office Computer Technology

Social Media

Cybersecurity

At BTUA, I share the universal truths about this career we love. These apply whether it is a Personal Assistant in Maryland or Malaysia or any point in between.

Here are the top 10 things that assistants do better than anyone else:

They are relentlessly adaptable. They love the variety the job offers and that no two days are ever the same which makes it easy for them to shift gears at a moment’s notice. Their brains are trained to run the what-ifs and prepare for Plans A, B, C, and sometimes D.

They love a challenge. “No” is not an option. True confession: I used to play a game at work called “How few emails or phone calls in the shortest time will it take to get this answer?” I won if it took five minutes or less.

They underplay their power. Looks can be deceiving. The Personal Assistant has the ear of her/his principal and wields tremendous influence and power. Do not underestimate this. Seriously. If you want to get things done, don’t.

Making people happy is their goal. Going above and beyond is SOP. Personal Assistants have an innate desire to please and to figure out the myriad of ways to do that. Assistants are born with a “service heart” and receive great pleasure and satisfaction from being supreme implementers.

They read minds. To be fair, they usually need a clue or two, such as a look on their principal’s face or the way a fellow staffer responded at the staff meeting. Great assistants are clairvoyant and truly know when “it is a good time” to approach the executive, and more importantly, when it is not. Anticipating what needs to be done is their gift and no AI device will ever be able to do what these humans do.

They love to put out fires and bring order to chaos. The assistant is the go-to person in any crisis whether it is dealing with a pandemic or untangling a Zoom meeting gone haywire.

They are master jugglers. The best assistants enjoy managing 12 invisible balls in the air and are able to handle #13 and #14 too. Just give them a fresh cup of coffee.

They are hungry to learn. Assistants know that they need to commit to life-long learning in order to stay at the top of their game. Smart CEOs and business leaders recognize this need and invest in their assistant’s professional development.

They are connected. Resources are an assistant’s best friends. The best assistants have the widest and deepest networks. They know the magic power of relationships to get it done…now.

They yearn to make a difference. Assistants are the ultimate enablers for their managers and companies. It gives them great pleasure to see the results of their plotting and planning. They don’t need a lot of feedback. A little goes a long way.

If fully utilized and are well managed with respect and appreciation, Personal Assistants will function as the eyes and ears of their principals who will prove their value and over-deliver – not just on some days but every day.

BLK named Educator of the Year 2015 from DEMA Domestic Estate Managers Association

Bonnie & her employer of 25 years Academy Award winning actress Olympia Dukakis

Speaking at the Club 42 meeting in London

With Reggie Love, Pres Barack Obama’s Body Man

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