#pddt

Written by Guy Besley, Latitude Travel Services, Port Douglas,

Well without my video blog working at the moment you have to read my weather report :-) After the barrage of wet and miserable weather, a reprieve is upon us. Its a lovely morning in the Far North this morning with the sun shinning, a top of 31 expected, its already at 29 with a light wind. So a good weekend looming.

So I am going to mention the PDDT! Am I going to have a go at them? Well I guess that most of you reading this may not even know about the PDDT; Tourism Port Douglas Daintree. Yes I know, confusing, whats with the PDDT when its TPPD. Well that's simple, it used to be called PDDT (Port Douglas Daintree Tourism) and changed its name, but in order to keep the domain name ranking and marketing etc. still use the old domain. Yes I know, it could redirect, but "whats in a name".

Anyway, lets not get bogged down in trivia. Tourism Port Douglas Daintree is an industry body setup by members for members to promote our beautiful part of the world. Sounds easy doesn't it. Well its not! The folk at TPPD have a hell of a time promoting our region, for many reasons and I wont get into that. What this brief blog is aimed at is thanking them and congratulating them. Yes, odd I know, usually we hear people criticse and complain; well we all know its their fault that tourism in Australia is struggling :-)

I think one of the issues here is the lack of understanding of many tourism operators as to what these guys do. Although they have a website promoting to the public at a retail level, it is fair to say that the TPDD is a Wholesale Marketer (yes like us, sorry had to get us in there somewhere). They do a brilliant job of this (so do we, lol). They are at the fore at all industry events, Doug Ryan (The CEO) doesn't mind getting his dial in the spotlight, which is great as thats what tourism is all about, and they are constantly over Social Media and Digital Media platforms; well done Chelsea! (as much as is physically possible for a small team anyway, if you need some help let me know, lol). They are most certainly vocal and have some great marketing product out there, including an amazing video promotion that we have used many times.

Now then, why the criticism, well again as I said, tourism operators not necessarily understanding the role of the TPDD. The other problem is that as many tourism operators are reducing allocations and destroying long term relationships with wholesalers, they wont see the benefit of the TPDD's hard work. OK, Im biased as a wholesale marketer, but as a region it is important, NO, Imperative, to not lose focus and only be concerned with short term greed. Stay with the wholesalers! Trust the industry, have faith in your product, and in short PROVIDE A SERVICE. Do all of that, and things will improve.

Briefly, lets look at David Jones. Why? well its in the service business and just reported a devastating slump in profit (can you all relate?). What is there solution? Employ more staff, put them on the floor and service the customer! I have been saying this FOR YEARS!!!!! wish some people would listen, its not rocket science.

Anyway, thanks PDDT, TPDD or whatever we want to call them, for putting our beautiful region to the wholesale market as well as you do.

Till tomorrow,

Baru-baru ini sebelum cuti raya tempohari pihak Thomson Reuters pembekal Pangkalan Data Dalam Talian (PDDT) /Online database  ISI Web of Knowledge telah mengemaskini dan menaiktarafkan server mereka dari http://isiknowledge.com ke http://apps.webofknowledge.com ,

Keadaan ini tidak memberi kesan kepada pengguna PDDT dari dalam Kampus yang menggunakan IP Network UiTM namun ia memberi kesan kepada pengguna dari luar kampus yang menggunakan sistem EZProxy melalui web http://ezaccess.library.uitm.edu.my/   dimana mereka tidak boleh mengakses ISI Web of Knowledge seperti biasa.

Pihak JPJPD telah meletakan notis Gangguan Akses PDDT : ISI Web of Knowledge dilaman blog mereka http://jpjpd.blogspot.com/2011/08/gangguan-akses-pddt-isi-web-of.html

Berapa siri perbincangaan teknikal telah dilakukan diantara saya Faizar dan Hasnatul dari Unit Web, JPSTM , Nurul Diana dari JPJPD dan Thomson Reuters http://science.thomsonreuters.com/techsupport/  yang melibatkan Aswini Sridharan,Product Support Analyst kemudian Kallal Ghosh, Customer Technical Support Representative dari India dan terakhir dengan Simon Betts, Customer Support Representative dari Hong Kong

Beberapa configuration telah dilakukan akhirnya penyelesaian telah didapati dengan menukarkan config berikut:

Configuration sebelum ini:

Title ISI Web Of Knowledge URL http://apps.webofknowledge.com/ Domain apps.webofknowledge.com

Ditukarkan kepada Configuration berikut

Title ISI Web Of Knowledge

URL http://www.webofknowledge.com

DJ isiknowledge.com

DJ webofknowledge.com

DJ webofknowledgev4.com

DJ isiwebofknowledge.com

DJ myendnoteweb.com

Find value="http://

Replace value="http://^A

Find VALUE="http://

Replace VALUE="http://^A

Find rurl=http://

Replace rurl=http://^A

Find product_st_thomas=http://

Replace product_st_thomas=http://^A

Find return_url=http://

Replace return_url=http://^A

Find ST_URL=http://

Replace ST_URL=http://^A

Find "CIT.GATEWAY_URL">gateway.isiknowledge.com

Replace "CIT.GATEWAY_URL">^pgateway.isiknowledge.com^

Find value='gateway.isiknowledge.com/gateway/Gateway.cgi'

Replace value='^pgateway.isiknowledge.com^/gateway/Gateway.cgi'

Find "CIT.GATEWAY_URL">gateway.webofknowledge.com

Replace "CIT.GATEWAY_URL">^pgateway.webofknowledge.com^

Find value='gateway.webofknowledge.com/gateway/Gateway.cgi'

Replace value='^pgateway.webofknowledge.com^/gateway/Gateway.cgi'

OPTION COOKIE

Option DomainCookieOnly

Title Researcher ID

URL http://www.researcherid.com

DJ researcherid.com

Option Cookie

Sekiranya ada isu sebegini untuk journal journal yang lain, boleh rujuk kepada url berikut:  http://www.oclc.org/us/en/support/documentation/ezproxy/db/

Alhamdulilah sekarang para pengguna ISI Web Of Knowledge dari luar kampus telah boleh menggunakan semula PDDT tersebut melalui web  EZProxy http://ezaccess.library.uitm.edu.my/

Login 

username: student no.

password: i/c no without hyphen (-)