does OSAP inform you if you need to re-upload documents, like if their quality isn’t good enough or something like that?
I’ve gotten emails about needing documents from them, so I’m going to assume yes..
- H

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does OSAP inform you if you need to re-upload documents, like if their quality isn’t good enough or something like that?
I’ve gotten emails about needing documents from them, so I’m going to assume yes..
- H

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Hi there, I got a job for the summer and I still haven't submitted a change request form. Would it be easier or faster if I spoke to someone from financial services in person or should I submit a change request form? Also, if I submit a change request form do I have to submit any additional documents or is just writing the amount I got paid sufficient? Thanks so much! :)
There is no faster way than submitting the form. You have to submit the income change request form and only provide documentation if your income is lowering not growing.
-J
Hi, I dropped off my OSAP documents (my signature form and my parents' signature forms) at the Bennett Centre on June 30th. Should I be worried that the OSAP website says I still need to provide the supporting documents?
No because it can take a few weeks for documents to be processed and received by OSAP.
-J
Hey I send in osap papers but I'm a little worried I didn't send them to the right address..
Well what addres did you send it to?
-J
I have a required document that I need to upload to OSAP. So I uploaded it and it gives me a message saying it uploaded successfully and they're going to review it. But when I come back on that page, that upload button is still there, and no other confirmation that my document is still uploaded. Should I be worried. I've uploaded it already 10 times :/
I would definitely stop uploading it because the option stays there anyway. Uploading it more than once could delay processing.
-J

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Hi, this is a bit confusing but I sent my documents to York for Osap last June but if I check the York document tracker page it doesn't show that they received it. When I checked the Osap site it says under things to do is Send Documents and Income Verification but when I checked which documents I still need to send it all says that no further action required. I'm a bit worried about the situation and I don't know if I should resend my documents or not.
You’re signature pages are not recorded on the document tracker. They were most likely received and you should never resend documents until you can confirm they weren’t received because resending can delay your processing.
-J
This is my fourth year applying for osap and I sent in application and the forms they want me to print and send in are my parents' signature and my direct deposit information since I agreed to have them sent in my loan via direct deposit. I remember last time they want my notice of assessment and a whole bunch of other documents should I hand that in too or am I missing something?
No. Only submit what they ask for. Sending more can delay your processing.
-J
So last week i faxed my osap declaration signature pages to york financial services how would i know if they recieved it by looking at the osap website?
You can call student financial services.
-J