#nonprofitspotlight

How did you choose your major in college? How did you choose the college[s] you chose? Did you have a mentor or person who helped guide you through that process?

I was not sure exactly what I wanted to do. I figured something in business, so I chose a major that I thought I’d be most interested in and hoped for the best! It’s worked out well.

I applied to Robert Morris University and was notified pretty early in the fall of my senior year that my application had been accepted. I had toured the school, viewed their business program, and was eager to start. It was a pretty easy decision!  

Did you always want to work in nonprofit/NGO work?

I was pretty unfamiliar with the non-profit world prior to my current job and never really thought about seeking employment specifically within this sector. However, I am very happy that my career path has led me this way!

Where did you attend college, what did you major in? How did you gain experiences to prepare you for the work you currently do now?

I attended Robert Morris University for both my undergraduate and graduate degrees. My Bachelor’s degree is a B.S.B.A majoring in Human Resources and Marketing and my Master’s degree is in Human Resources Management.

During my undergraduate program I completed an eight month internship in HR. It was a great opportunity to gain exposure to the day to day responsibilities within an HR department. 

What are some of the challenges about your job? How do you tackle those challenges?

Not enough qualified candidates to fill the jobs in the social services / health care field. So many people are in need of services but there is just not the volume of employees to keep up with the pace. Also, the wages and salaries within non-profits are not as desirable as many would like.

Both are truly external factors but we do our best to motivate and recognize our staff to create a more supportive, enjoyable and rewarding work environment.

What is the interview process like for this organization? Any tips for interns or people seeking a job with the organization?

All applicants must go through our online Applicant Tracking System. Qualified and selected candidates are screened by phone as the initial process. We then have a multi-step interview process. The first interview is with a representative from the Human Resources Department and / or the department director. The second interview is with the hiring supervisor / Executive Director.

What do you currently do to achieve work/life balance? Any advice for students, graduates, and entry-level professionals that you could provide?

I get to enjoy 5 weeks of accrued Paid Time Off each year. It is definitely nice to have enough time off accrued to take off as needed!

Also, I earn comp time which affords me the opportunity to get some flexibility in my schedule (leave early, come in a bit late or schedule a personal appointment).

What are the benefits/perks of your job?

Employees accrue between 4 to 6 weeks of PTO each year. Accrual rate increases with years of service. Additionally, certain parts of the organization also accrue Sick Time (6 days per year).

We offer 2 very reasonable health insurance plans for employees to choose from along with a dental and vision plan. Life Insurance is equivalent to one year’s salary of the employee.

Certain parts of the organization have the opportunity to purchase supplemental insurance through AFLAC. A Pension is started for employees after one year of service and they are vested after three years of service. The organization contributes 3% to each employee’s pension based on their annual salary. Employees may also open a 403(b) if they would like to contribute to their retirement.

Our Activities and Rewards Committees do a great job in planning and organizing events for staff and managing recognition programs!

Anything else you’d like to share?

How did you choose your major in college? How did you choose the college[s] you chose? Did you have a mentor or person who helped guide you through that process?

Like most college students, finances played a big role in my decision. I didn’t want to graduate with a lot of debt, so I decided to enroll as a Theater Major at the University of Connecticut where I was fortunate enough to have received a full performing arts scholarship. While I really didn’t aspire to become a professional actress, my guidance counselor (high school mentor) helped me to understand that the scholarship presented an amazing opportunity for me to attend a great school and graduate debt-free. While I was there, I took advantage of taking as many psychology and business courses as I possibly could.

Did you always want to work in nonprofit/NGO work?

I always knew that I wanted to do something in the helping professions, but it really wasn’t until I began volunteering and seeing first-hand the impact that nonprofits make in people’s lives that I decided that this was what I wanted to do.

What are some of the challenges about your job? How do you tackle those challenges?

Fundraising is challenge for most nonprofit organizations. There are never enough resources to meet all of the emerging needs in the community. Fundraising for an organization that focuses exclusively on volunteerism is particularly difficult because there is often a perception that there aren’t (or shouldn’t be) any costs associated with placing volunteers in the community. I spend a considerable amount of my time raising funds for the supplies that are needed to complete community projects – and to make sure that Pittsburgh Cares is able to maintain a great team of highly professional and experienced staff members to support the matching and supervision of volunteers.

What is the interview process like for this organization? Any tips for interns or people seeking a job with the organization?

My interview for the Pittsburgh Cares executive director’s position was with the entire staff and board of directors. There were probably about twenty people in the room asking me questions, but it was actually a very positive experience. I learned so much about the organization just based on the different questions that people asked. My biggest piece of advice is to always come to an interview prepared with well thought-out questions of your own. Your questions not only demonstrate that you have researched the organization and are genuinely interested – but they will also guide you in terms of making sure that the job will be the right fit for you.

What do you currently do to achieve work/life balance? Any advice for students, graduates, and entry-level professionals that you could provide?

Prioritize! Prioritize! Prioritize! Your time is valuable and it should be treated as one of your most valuable commodities. I begin each week by making a list of what absolutely needs to accomplished before the end of the week, what I’d love to accomplish if time allows, and what can either wait or be delegated to someone else. When I first began my career as an executive director, I was horrible at delegating. Like many recent college grads trying to prove themselves, I felt as though I had to do it all myself and I had to have all of the answers myself. This was such a disservice on so many levels. I missed out on opportunities to mentor and teach others how to lead – and I missed out on the valuable insights that my staff members had to offer. After a couple of years of trying to be superwoman, I realized that the greatest results truly achieved by a team effort. Now, I pride myself on being highly collaborative and encouraging my team to take on new challenges.

What are the benefits/perks of your job?

I get to work directly with nearly all of the nonprofits in Allegheny County – and I interact on a daily basis with the most diverse groups of volunteers that one can imagine. Every day is a completely different experience at Pittsburgh Cares. One day, I might be leading a group of college students in sorting donated toys for the Toys for Tots program. The next day, I could be working alongside several hundred volunteers from local companies renovating ball fields and community playgrounds. Not only is this the best job in the world for someone who likes variety and welcomes new challenges, it’s also ideally suited for a newcomer to the area who wants to learn as much about the community as quickly as possible.

Anything else you’d like to share?

If you’re presented with an opportunity to volunteer, please don’t pass it up! Volunteering can help you develop skills to advance your career. It can help you build your network and your access to mentors and references. And most importantly – when you volunteer to help others, the life that might be changed the most could very well be your own!

About Pittsburgh Cares:

Founded in 1992, Pittsburgh Cares is a nonprofit affiliate of the HandsOn Network and Points of Light Institute. As the region’s primary volunteer mobilizer, Pittsburgh Cares seeks first and foremost to strengthen and expand capacity within the local nonprofit sector, while cultivating a culture of community engagement and service. We provide charitable organizations with the resources needed to establish robust volunteer programs to help advance their missions. When the effective allocation of resources occurs, the capacity of our nonprofit partners is enhanced, allowing short and long-term solutions to be established to address the region’s most pressing social issues.

During the most recent fiscal year, Pittsburgh Cares facilitated nearly 12,000 volunteer connections, resulting in 62,000 service hours performed at more than 300 nonprofit agencies. This represents an estimated $1.34 million in, in-kind labor that our volunteers contributed to the region’s nonprofit sector.