Dear Netflix,
Thank you so much for informing me that the price of my plan was going to go up 25% without an email or a warning of any sort!
Also, thanks for having your CSR ask ME to go through MY emails because YOU didn't send any notification. You couldn't even verify when the notification was sent.
I also gave my conversation with your CSR an unfavorable review because I was asked to go through my email for your issue, even after I asked her repeatedly if me going through my email would change anything. The CSR said it would not. So my time was wasted my price raised 25% AND I was treated like it was my fault that no notification was received by me! NOT COOL!
The representative couldn't give me a precise date when this delightful notification was sent to me.
It would be delightful to find out NETFLIX cares to resolve the issue, but I have little faith in that.
I WILL be checking my options for alternate entertainment sources.