Context: "For Men"
One of the greatest sensitivities I have about Need is that it’s — reductively — described as being exclusively made for men.
From our earliest moments to present day, I continue to have mixed feelings about such a specific statement.
The reason? Well, truly, Need is not just for men.
The reality is that we sell amazing products that’d be well-suited for people of all genders and identities. If you like something on our site, we certainly do not want to stand in the way of you enjoying something good.
Gender is a complicated issue, though. And, given the flagrant misogyny we’re so frequently greeted to online, I often worry that we’re seen as part of an appalling chorus of negative thinking. (This week's deplorable "#GamerGate" fiasco is an apt example.)
The honest truth is that we’re working exceptionally hard to be as open and transparent about our process, our feelings, and our products as possible.
Why do we target men? Briefly put, the menswear industry is worth $130 billion, but a seeming majority of men are still unable to dress well or shop for themselves.
It’s a distinct, unique, and relevant problem for a company — such as ourselves — to address. And, yet, the obvious byproduct of this approach is that we end up identifying ourselves very specifically as a men's retailer.
It's not inaccurate. We do sell products that'd be traditionally sold to men. At the same time, though, it's hardly inclusive.
I write this, too, in the full awareness that our company is currently comprised of six people, four of whom are women.
From our operations to marketing, the company boasts remarkably talented young women who find themselves targeting — and thinking as — the male consumer on a daily basis.
And, I suppose, there’s nothing wrong with that — nor is it an exceptional scenario, in many respects.
Nonetheless, though, I'm cognizant of the fact that we continue to find ourselves in unnatural and somewhat uncomfortable positions as a company.
We’re targeting a demographic that can use our services, but, in doing so, we’re presenting ourselves in a manner that’s somewhat poorly representative of our goals and, most importantly, our team.
I don’t know what the correct resolution for this topic is for Need. I don’t know what I can say that doesn’t come across poorly or reductively or strangely or callously. (I suspect I've ticked all of those boxes, to be honest.)
What I do know is that we’re aware that we could do better. From the way we present our products for all who might wish to purchase them to the manner in which our team works to assemble those products in the first place, I suspect there’s a better and healthier way for us to carry ourselves.
When Amber England, our marketing manager, hatched the idea for the Context series, this was high on the list that she and I wanted to discuss.
Amber carried it one step further by gathering all of our female employees and outfitting them in the clothing they've been bringing together for our customers. The messaging is clear and requires no further elaboration, perhaps with the exception of stating emphatically that we know where we need to improve.
As a small team, we're all on the same page. It's a dialog we have each week and it's something all of us are working to improve. And it's something for which we welcome you to hold us accountable.
As we move toward our anniversary — which will bring with it some significant overhauls of the Need experience — we intend to move in a better direction and be far more inclusive.
This post is part of our month-long series exploring the items that we — as a company — would like to improve upon as we head into our second year.
All photography by the immensely-talented Ben Larzabal.














