In Norway, Scooby, Shaggy, Fred, Velma, and Daphne were walking on the snow, terribly cold. "I am so hating this weather," Velma complained. "Oh, sooner we are inside a house, the better," Daphne whined. "There's got to be a house around these neck of the woods," Fred moaned. "Too bad I don't see no trees, Freddy," Shaggy joked. "Hee-hee-hee-hee!" Scooby chuckled, appreciating that joke.
Kristoff was sledding through the forest, returning from a day of ice harvesting, when Sven and the sled slowed to a stop.
"What is it?" Kristoff asked the reindeer, before looking around and noticing them.
Strangely dressed people, all looking rather cold, talking amongst themselves with with rather miserable faces. Kristoff urged Sven to move forward, wanting to avoid contact with the strange people.
“But Kristoff!" Kristoff said, giving voice to the Reindeer, "They look like they need help!" Kristoff groaned, as always, Sven was right.
"Hey!" he called out to them through the trees, "Are you guys okay? You look lost."
