Core telecom functions are not always easy to perform for every MVNO model. As there are different MVNO type, each have their own strong and weak points. One of the weakest points of an MVNO mobile virtual network operator is its knowledge of technicalities. They know the market aspect, but do not have a clue about how they will conduct their MVNO network operations. Due to their lack of knowledge, 9 out of 10 MVNOs shut down during the first year of their formation.

Network Sustainability Achieved with MVNO Service Providers

MVNO depends on MVNO service providers for most of its technical platform. They receive radio network from MNOs via a partnership established by MVNEs. But rest of the platform can be availed by a dedicated service provider like Telgoo5. Below are some important aspects of a telecom support platform, which can guide your MVNO towards success:

Real-time billing and quick monetization

Real-time billing is the basic foundation of a strong billing operation. If you can charge services in real-time, you can prevent revenue leakage. Also, it becomes possible to deliver consolidated invoices for every service charge. This is because a real-time platform can account for all types of services, and hence the billing can be done at a single point.

AI and reporting

Artificial Intelligence and reporting are crucial for MVNOs to learn about user behavior and preference. With AI and reporting, it becomes possible for MVNOs to develop better business strategies and compete with bigger players in the market.

Accommodation of future technologies

An MVNO is not always financially competent. It needs its early revenue to sustain itself. Therefore, it cannot afford to revamp its billing software often. Hence, it should use a telecom billing platform that allows it to stay compatible with incoming technologies. For example, right now it is crucial to stay abreast of the requirements posed by 5G and IoT, if an MVNO wants to have a good future.

API driven platform

An API can make all the difference between success and failure of an MVNO. Many functionalities can be instantly added into an existing platform if you have the relevant APIs.

MVNO is a small fish in the big pond called the telecom industry. The role of a MVNO mobile virtual network operator is to fulfil the requirements of those customer who opt out of the services supplied by MNOs. Therefore, MVNO model can only be sustained if they fill the void left by the demand.

Management of MVNO Network Resource Requirement

MVNO network resources are procured via MVNEs that serve as the middlemen. These resources like Radio Access Network and network infrastructure (routers, HLRs, VLRs, BSCs etc.) are provided to MVNO service providers, so they can serve their customers. However, most MVNO type companies have limited technical knowledge of the telecom industry. Therefore, they struggle with the technical side.

But a telecom services provider like Telgoo5 can make a huge difference in this area. With its proven telecom support platform including B/OSS services and telecom billing, it can help telcos fulfill their needs.

Key Areas for MVNO Work Management

An MVNO needs to have the technical capabilities and services to make a difference and compete well in the market:

A dedicated real-time telecom billing platform

At the very least, you need a telecom billing system that is powered by Online Charging System (OCS). It should allow you to monetize services fast and provide single-point charging of all services. This is made possible with real-time charging, which can charge both event and session-based services. This means no need to send separate bills for different services like IoT, Prepaid, Postpaid, Internet etc. A common bill is all that you need, and your customers will love you for it.

Operation and business support

The telecom software for MVNOs should include all the important functions of B/OSS. The layout should be intuitive, so that new MVNOs can provision and deliver their services via the software without facing much difficulty.

Revenue Assurance

The software should perform revenue assurance, which is an essential part of MVNO management. With quality revenue assurance, you can expect to build strong bonds with your customers.

APIs

The easiest way to add new capabilities into the MVNO software is by APIs. You can integrate a new payment gateway or database, and bring into service right away. A vendor that provides APIs can help you minimize the costs associated with software customization.

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