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Enrollment Specialist — Make the Road New York

MRNY seeks a dynamic mission-driven experienced professional staff to provide health insurance enrollment assistance to individuals and small businesses through New York State's Health Benefit Exchange. MRNY is hiring for a full time (40 hours/week) enrollment specialist in Staten Island.

Organization Description

Make the Road New York builds the power of Latino and working class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road operates neighborhood-based community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; and Brentwood, Long Island. With a membership of more than 10,000 low-income New Yorkers, Make the Road tackles the critical issues facing our community: workplace justice, tenants' rights, immigrant civil rights, language-access, LGBTQ justice, public education, health care access, and immigration reform.

MRNY is a multi-service organization. Our Education Department offers ESOL, Spanish-language literacy, and computer literacy, and in-school and after-school youth programs. Our Community Organizing Projects help New Yorkers to implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. And our Department of Legal & Support Services provides direct legal representation, case management, and facilitated enrollment into public health insurance programs, training, and strategic support for members and organizing campaigns. Our attorneys and advocates specialize in labor and employment law, public benefits, disability benefits, housing law, healthcare and health insurance access, immigration, public education, domestic violence, and LGBT (Lesbian, Gay, Bisexual, and Transgender) civil rights issues.

Legal and Support Services at Make the Road NEW YORK:

The Department of Legal and Support Services at Make the Road New York works to strengthen Make the Road's organizing work by (1) helping to envision and implement leverage strategies (including strategic litigation) that help win our organizing campaigns; (2) providing technical legal support for policy work; and (3) providing legal and support services to draw in new members and help meet the immediate needs of MRNY's active members.

Current Opening:

Advise consumers on eligibility for premium subsidies and public health insurance programs, like Medicaid and Child Health Plus

Enroll consumers into public and/or private health coverage in the New York Health Benefit Exchange

Help consumers choose an appropriate qualified health plan

Educate consumers on their benefits and responsibilities under the Affordable Care Act

Make sure all applications are accurately completed and submitted on time, adhering to submission deadlines

Maintain thorough case records of services provided, advice and/or referrals

Schedule and maintain appointments with potentially eligible consumers

Meet productivity and quality performance targets

Attend scheduled staff meetings and trainings

Conduct community outreach to potential enrollees

Work with other MRNY staff to envision and implement ways to support and mobilize MRNY members around health-related issues.

Work with health team to identify health issues of concern and develop strategy/carry out initiatives to solve systemic problems in the health system

Requirements:

Experience conducting outreach to recruit eligible participants in large numbers

Bachelor's degree or equivalent experience in public health, public administration or a related field

Fully Bilingual (Spanish/English)

Ability to work in a fast-paced, high-energy environment

High level of accountability and initiative; needs to be a self-starter and eager to do team work to support the organization as a whole

Ability to work under pressure during deadlines

Ability to work in more than one work site

Flexible work schedule, some evenings or weekends required

Strong computer skills (web-based database, word processing, Excel, etc.)

Strong verbal and written communication skills

Must be willing and able to work in a multi-cultural and multi-ethnic work environment

A commitment to collective action and community organizing

PREFERENCES:

Experience providing assistance to consumers on health insurance and health care access issues

Case management experience

Experience providing workshops/ community presentations

Experience working with the population that MRNY serves

Persons of color, persons with disabilities, and gay, lesbian, bisexual, transgender and queer individuals are encouraged to apply. Make the Road is an equal opportunity employer.

Salary and Benefits

Starting salary is based on a scale set by a democratically-elected personnel committee and will depend on factors such as experience and education. MRNY offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days and paid maternity / paternity leave.

How To Apply

Forward a cover letter and resume by email to [email protected]. Please write "Application for Enrollment Specialist Staten Island" in the subject line, attach cover letter/resume AND include both in the body of the email. Applications will be considered on a rolling basis.

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