#licensed agent

They need a simple way to record calls, keep SOAs organized, store ACA consent records, save supporting documents, and retrieve everything later if a carrier, agency, CMS reviewer, or compliance team asks for it.

That is why we built Business Line + Vault for licensed insurance agents.

It gives agents a dedicated recorded business line plus a secure vault for:

Call recordings

Electronic Scope of Appointment records

Telephone SOA / voice signature records

ACA consent and eligibility review documentation

Telephonic enrollment records

Uploaded sales documents

The goal is simple: keep the call and the compliance record together, instead of scattered across phone apps, PDFs, emails, folders, and disconnected systems.

Built for independent Medicare and ACA agents who want more control over their own records.

A lot of agents treat ACA consent and application review like they are the same step. They are not.

This post explains the difference, why it matters, and where confusion can create compliance problems in a real Marketplace workflow.

Read it here: https://informedpluschoice.com/blog/aca-consent-vs-application-review/

ACA work is not just about getting an application submitted. Agents also have to manage consent, eligibility timing, SEP issues, application review, and day-to-day Marketplace workflow.

This post looks at ACA compliance and Marketplace operations from a practical agent perspective, with a focus on the parts that create friction in real-world sales.

Read it here: https://informedpluschoice.com/blog/aca-compliance-and-marketplace-operations-for-agents/

CMS just released the 2027 Final Rule, and the mandatory 48-hour waiting period for Scope of Appointments is eliminated! You can now compliantly hold same-day appointments.

But there is a catch: if you are meeting a beneficiary in-person, the SOA still must be agreed upon and documented in writing before the personal marketing appointment begins.

If you are a solo agent, you can't afford to be fumbling with paper. Having a lightning-fast digital SOA delivery, signature, and storage tool is going to be your biggest asset for same-day appointments this coming AEP.

Want to know exactly how to update your workflow? I broke down the 6 biggest CMS changes going into effect June 1, 2026.

👇 Read the full guide here: