#kilimall

Commodity Operations Specialist Job, Current Supply chain Jobs In Kenya 2022, VACANCY: COMMODITY OPERATIONS SPECIALIST  LOCATION: NAIROBI  STARTING DATE: IMMEDIATELY  Who are we?  Kilimall is Kenya’s largest online shopping mall. It was launched in July 2014 with the mission  of becoming the No.1 E-commerce platform in Africa.   Kilimall serves a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction  with the retail process; order delivery tracking, dedicated customer service support, and many other  premium services.   We invite you to be part of our team by submitting your application to the following role based in  Nairobi.  COMMODITY OPERATIONS SPECIALIST  We are looking for outstanding candidates to apply for a vacant position in the capacity of  Commodity Operations Specialist, in our Kilishop Department.   Duties & Responsibilities 1. Find products with good quality, good price, high gross profit and meet market demand, and  cooperate with the suppliers  2. Developing and sustaining solid relationships with existing suppliers and customers. 3. Providing insight into product development and competitive positioning.  4. Conducting market research to identify new business opportunities.  5. Collaborating with company executives to determine the most viable, cost-effective approach to  pursue the cooperation  Required Skills and Competencies:  1. Degree/Diploma in Supply Chain Management/Marketing or relative education background.   2. Supermarket selection/commodity display/sales experience is preferred  3. Knowledge of marketing, and relevant experience is preferred  4. Experience in retail will be an added advantage.  How to Apply Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to [email protected]. clearly stating the subject heading “COMMODITY OPERATIONS SPECIALIST”’ by 26th August 2022. Please state your current and expected remuneration in your CV. Due to the high volume of applications received only shortlisted candidates will be contacted. N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It's Free. Read the full article

Kilimall Aftersales Service Assistant Manager Job Aftersales Service Assistant Manager Job, Current Sales Jobs In Kenya, VACANCY: AFTERS Aftersales Service Assistant Manager JobALE SERVICE ASSISTANT MANAGER LOCATION: NAIROBI  STARTING DATE: IMMEDIATELY  Who are we?  Kilimall is Kenya’s largest online shopping mall. It was launched in July 2014 with the missionof becoming the No.1 E-commerce platform in Africa.  Kilimall serves a retail customer base that continues to grow exponentially, offering products that spanvarious categories designed to ensure optimum levels of convenience and customer satisfaction withtheretail process; order delivery-tracking, dedicated customer service support and many other premiumservices.  We invite you to be part of our team by submitting your application to the following role bases in Nairobi.  AFTERSALE SERVICE ASSISTANT MANAGER  We are looking for outstanding candidates to apply for a vacant position in the capacity of AftersaleService Assistant Manager, in our Customer Service Department. As an Aftersale Service Assistant Manager, your role revolves around providing administrative support to the Customer Service Manager by;  - Clearing daily incoming QC tasks.  - Managing to constantly summarize and optimize current flow/ procedure for better performance.Foresee the task and able to optimize manpower for better efficiency.  - Define current QC SOPs and make them clear and easy to follow 4. Define current repair process make it clear and easy to follow.  - Optimize other after sale issues and improve the process and rule.  - Push challenge issues and propose feedback spontaneously and act initiative  Duties & Responsibilities - Dealing with after sales customer directly either by telephone, electronically(email) or face to faceinatimely manner.  - Helping the customers to get the necessary support i.e. help them install, maintain, operate particularproduct and advise customers on after sales product policy application - Processing all the returns and failed deliveries i.e. processing exchange, resend or refund of the product. 4. Keeping track of all orders being returned and resend to customers.  - Ensure efficient and accurate logging of all after sales inquiries.  - Take ownership of customers after sales complaints and follow problems through to resolutionefficiently.  - Constantly investigate and report after sales issues and options that will assist in service improvements. 8. Work with the team to fulfill daily incoming Product inspection task.  - Keep a positive team atmosphere and makes good example to others.  - Ensure follow up through emails, phone or any required means, keep client informed and findthebest solution with sellers.  Required Skills and Competencies:  - Bachelor’s degree in any Business Related course.  - Takes initiative, has a strong sense of responsibility, and can go the extra mile. - Ability to work under pressure.  - Outstanding communication skills, both written and verbal.  - Excellent fieldwork experience, incl. repair, and quality checks for electronics & appliances. - Good computer application skills  - Some experience in E-commerce is an added advantage.  - Good sense of customer service to satisfy customer needs.  How to Apply Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to [email protected] stating the subject heading “AFTERSALE SERVICE ASSISTANT MANAGER” by 26th July 2022. Please state your current and expected remuneration in your CV. Due to the high volume of applications received, only shortlisted candidates will be contacted. N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It's Free. Cynthia Chebet2022-07-24T22:41:29+03:00 Read the full article

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