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ITIL stands for Information Technology Infrastructure Library (ITIL). It is is the world’s most widely used IT Service Management framework. ITIL has been owned by AXELOS, a joint venture between HM Cabinet Office and Capita Plc. The newest version of ITIL is ITIL4. ITIL4 introduces you to basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
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This article explains ITSM - ITIL : How Similar and How Different.
This article explains ITIL4 Certification Scheme.
This article describes the Service Value System with the newest version of ITIL, ITIL4®, Three of the concepts were introduced. They are: The ITIL service value system, The service value chain & Value streams
In ITIL, Management Practices are defined as “set of organizational resources designed for performing work or accomplishing an objective.”.
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This article describes the Service Value System - Continual improvement Which takes place in all areas of the organization and at all levels, from strategic to operational.
The term ITIL means "Information Technology Infrastructure Library". ITIL is the most popular and widely accepted approach to manage IT Service(ITSM). ITIL has been adopted by many organizations as the framework to manage their IT service. There are millions of practitioners worldwide with ITIL skills and capabilities.
