#ipayment review

For business owners investigating iPayment, consider the following:

"The four most common complaints detailed in the BBB review include:

Fees promised during the sales presentation differ from the fees incurred after signing up for the service;

Inability to cancel contracts or merchants were misinformed on the ability to cancel contracts without cancellation fees;

Unauthorized charges on statements and money is taken out of the merchants bank account without authorization;

Lack of customer service regarding no return calls, or customer service representatives were not able to explain why unauthorized charges are present, and/or unfulfilled promises to correct the issues."