No empty screen at launch - Immoweb
I’m a regular user of this IOS app. Last week they at least made a real update, no more glossy buttons! But even if the new app is “flat”, the UX is still questioning. Here is the first screen once you launch the Immoweb App :
This screen is almost empty. Where are the new items based on my saved lists ? Where are my favorited items ? Really far in the menu on the top left.
The label “Commencer votre recherche ici” looks like a input field, one of my first reflex was to click on it, not on the magnifying glass icon on the top right. Of course it doesn’t work at all.
Button “Trier” (filter) has absolutely no reason at this moment of action. I could only filter if I have results.
We go further in the App. For example we click on “carte” (map).
No pointer on the map, nothing. Just a little feedback in blue (?) to tell me that I should launch a search to get result on the map. Where ? How ? Work it up!
The button “carte” should only appear on the result pages not on every pages.
There should have a specific search engine into the map. For example : a “localize me” button
If I click twice I can finally see the reason why I’m here : check if there are new items on my lists. This screen has also its own problems :
The feedback message give me a wrong information : I should have 3 active lists but in fact there are only 2 : the third one is no more active. Apparently the new app doesn’t currently support this list. Why ? We don’t know. When will it be supported ? We don’t know. Should I delete it and create a new one ? We don’t know ? Does Immoweb propose a solution on this problem. No.
the “?” after “Appart” is normally a special character in French :“à”. It means that the app has obviously problem with character encoding between the website and the app.
The word “Inclure” is use as an order. It literally means that the user can ask to include something by clicking on it. It’s a “call to action”. But in fact it’s not a button. It’s not clear.