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8 do's for pitching & (idea-) selling your product
Last month I wrote a blogpost with the 12 common mistakes about pitching & idea selling. I got some quality feedback on this, which I obviously love about blogging. Now I like to take this topic into the more positive side. I took some of the companies I now work with as an example and did some thinking on them. What are they doing that I love? How did they get in? We also have had some excellent businesses coming in with a excellent pitch but where we did not end up doing business with. Also some examples of them. Prepare This is one of the most serious recommendations I have. Prepare the meeting. You can do this while reading the corporate website, and some other stuff your propably know, but try to dive deeper into the topics you are interested in.
For instance:
- Try to figure out what the social strategy is - What kind of marketingcampaigns they run - Which brands are in portfolio, and which of them have the most clear focus
A good and thoughtfull preparation makes you look smarter in a conversation, and we won't have to waste time on much introduction.
Ask questions The best business relationships I have is from people constantly asking questions. Not only about business strategy but also more down the road stuff, like wheter I have assingments for them, or feedback on how they could improve their product further down the road. These people already asked a lot of questions on the first meeting I had with them, but also showed up in the mail asking additional questions. Pricing & business opportunity Be very clear on your pricing strategy. Point out what kind of solution you offer to what problem I have. And please, try to make this as clear as possible. Like many other people I don't like hidden fees or strange setups with monthly fees. If you are uncomfortable talking about money; get it away. Business is about money. At least come up with some price range you think it will turn out. I think the pricing component is one of the key drivers. This sounds a little cheap, but I think companies miss a lot of opportunities cause they are just way to expensive to work with. Even if you are pitching your products for a big company: they might not have the budget available. Examples & mockups This is something that US companies do, and I think I like this approach. Create mockups. Create and visualise how your idea or tool will look like, especially when there's a need to integrate stuff or 'white label'. Trust me; most marketeers will only look at your mockups and decide wheter they have fallen in love with it or not. Follow up After the first meeting, set up a quick follow up. I often have a nice conversation but then forget to email or call you back. This is not because I do not like you anymore. I'm just busy or I totally forgot. Goal What do you really want? Sometimes I get requests of people initially want me to pitch their ideas. Later on they also look for an investment and more later on it seems they even haven't started their company yet and looking for ideas. Try to be clear on the goal you approach me with. 'Participation' is not al clear goal, so try to see whether you can make this more clear. Looking for investments? Please say so. Positivity I love people who remain in contact, even if I did decibe I did not want to to business with them. This does not mean you have to send me a christmass card (I got one last year from a guy I opted not to do business with) but seriously: some follow ups can't do any harm and it looks like you are really interested in me, even if we do not currently do business. Contracts I love a deal where we can easily set up the agreement. Don't you? Consider this; letting a contract pass legal, my boss and maybe 2 or 3 others is gonna take a serious amount of time. Skip it, and get to the same pace as me. Maybe write me an email with 5 or 6 bullets you are gonna deliver and we'll be fine. Trust me. If you're contract is less than 10k of money involved; don't bother.
12 common mistakes about ideaselling and pitching
Working as a business developer also gets you in the frontline of every company that wants to do business with us from the perspective that we should be their customer. And believe me; there are a lot of companies, startups or temporary comittees of people pitching ideas with us. I've decided to take these conversations - wheter they were really high level or just informal coffee meetings - into a blogpost about common mistakes made here. A brief introduction to 12 most common mistakes in random order. NDA's Sure, I like to hear a bright idea, or a wildly innovative concept. But what I hate is when people think these ideas are billable. Some of these startups even ask to sign NDA's. We took the policy not too by default, cause we believe ideas are very hard to protect in an open and (very) competative business.
We don't pay for your ideas Let's say this again; we do not pay for ideas. Especially not on ideas on operational stuff we can do ourselves. Such as; marketing, social media and other very operational things. Please, give us a prototype, or even better; a working example. Or, best; the project running for some other client who is so satisfied to write a review or recommendation about it. We don't want to hear your full story There are a lot of small companies who take an hour or so to chat with me about their product or proposition. Actually; I like these conversations, also on Skype or IM. What I hate are small businesses filling an hour of my time with a monologue of the things they did, how they came to start this business and how good they are doing it. Please, stop. Introduce yourself in less than 4 lines and then ask as much questions as you can to see wheter your product is actually needed in my company. Knowledge driven This is a knowlegde driven economy. We assume the data in your presentation are hardfacts, based on serious research. Not some N=1 sample or vague assumption. When you do vague assumptions to an MT or board you might get away with it, when you pitch this to a product manager or marketeer you won't. Don't tell me what the average spent is per user when I have more hardfacts on this. Be absolutely sure about numbers. You won't get away with this talking to experts in the field. Tailor made Obviously some products are tailor made. But too often I hear lines like; 'yeah we can do this, it is all tailor made.' Most people saying this try to prove their product is very flexible, but in general I think it's a bad idea. Custom made sounds like two things. One; the actual product misses out critical features and/or two: the product is very expensive and only suitable for one client Vague 'We have a higly adoptable, custom build frontend with some API's to extract data and integrated social media solutions which work out of the box.'' Yeah right. Get to know us Sometimes I get visitors who are very eager to make an appointement but then pitch their ideas with a total wrong concept of what we are actually doing as a business. When we are a B2C company, don't pitch me ideas for a B2B sollution. I won't be able to change strategy here. Sometimes I will forgive this, as it is hard to really see the sheer amount of brands etc. we have inhouse, but sometimes this gets me very annoyed in a bad way. Please do your homework. This usually has a correlation to the second thing I mention above; I don't want to hear your full story. Underestimation This has a lot to do with the thing mentioned above. Please, do not underestimate my company and/or the things we do. One example; people who actually think that social media is entirely new to us. Your wrong. Exec level A lot of companies want to get in touch with the execs of our company. This is a bad idea for a couple of reasons. 1. Execs seem to make descions but they don't. While my exec points out he's complete overhead in many conversations, I take him very serious on that. 2. You won't be working with exec's. A lot of exec's will listen to your story and then decide whether and who they will send you to at a lower level. Save yourself some time and skip the usually very busy schedule of an exec. 3. I personally am not interested in your relationship with the exec (See below) and I don't want to talk about the business club you guys met.
Honestly Honesty is one of the best business drivers This might sound a bit like an open door, but seriously. If there isn't any business match; please say so. I will. Pricing Don't be shy and tell me where I'm looking at. This is a car, but is it a Ferari or a Skoda? Am I looking at a €20.000 investment or a €2.000.000 one? Namedropping Don't bother me telling that you know the exec in person, or any exec withing the company in person; I do not care. Seriously; I don't. (see; exec level). Things I also hate here; saying that you actually talked to 5 of my collegues but you cannot remember their names or the department they came from. This is a special turnoff cause it seems that you bypassed feedback of my collegues and still want to talk to me. So, are you deliberating taking our time? Next week; somewhat more on idea/concept pitching and 12 common DO's here.