Top Posts Tagged with #hotline 1151

Energy Ministry Launches Rapid Grievance Response System to Improve Electricity Service Delivery

Kathmandu: The Ministry of Energy, Water Resources and Irrigation has introduced a new approach to service delivery with the objective of making public grievance hearings more result-oriented. Since assuming office, Energy Minister Biraj Bhakta Shrestha has prioritized a working style focused on “listening to complaints and resolving them immediately,” making the ministry and its subordinate…

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