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Hello Gandi customers, For several years now we have been proud to maintain a datacenter on the East Coast of the United States for Cloud hosting and other hosting services. So it’s with a heavy heart that we must inform you of our decision to close the US datacenter located in Baltimore (US-BA1) on December 1, 2016. The decision was not taken lightly, and we only do so in order to be able to concentrate our efforts and commit more resources to pursuing exciting new hosting infrastructure plans which could not be deployed at the Baltimore location, notably due to compatibility issues. Consequently, - On December 1, 2016 all Gandi Simple Hosting instances hosted in our Baltimore datacenter will be permanently deleted. There will be no further possibility for reactivation or restoration after this date, even temporarily. - All annual commitments with an end date past this date of December 1, 2016 will be terminated on October 11, 2016. Any remaining time that was paid for on the commitment will be automatically refunded to your prepaid account. - It will no longer be possible to renew a Simple Hosting instance on the Baltimore data center until a date after December 1. As such, we are also writing to tell you that we hope that you will take this opportunity to migrate your instances to one of our European data centers: LU-BI1, located in Bissen in Luxembourg or FR-SD2, located in Paris, France. Please find below the list of your Simple Hosting instances that will be impacted by this situation: 01-php5p6_mSQL5p5  (2016-10-11) We are acutely aware of the impact this decision might have on your operations and we would like to make it as smooth as possible to migrate your services. To that end, we would like you to have the promo code below for one free month of Simple Hosting, which will allow you to recreate your instance for free in one of the European datacenters: PDC2-8135-139-6289 Please note that this promo code is only valid through December 31st, 2016. Once you’ve gotten set up in one of our European data centers, we encourage you to follow our detailed migration guide available here: https://wiki.gandi.net/en/simple/migrate As indicated in the migration guide, updating your DNS zone file is one of the most important steps in the migration process. - If you use Gandi’s DNS for your domain(s), you can make these updates directly from your resource management page. - If you use another provider, you can use the information provided on the resource management page to make these changes in your DNS provider’s interface And of course if you need additional help, our hosting support agents are ready to help. You can reach them - by email using the contact form here: https://www.gandi.net/support/contact/mail/ - by chat: https://www.gandi.net/support/livechat - on IRC in the #gandi Freenode channel (irc.freenode.net) Once again, we are sorry for any negative impact our decision to close the Baltimore datacenter may have for you. We hope we can make the transition as smooth as possible, which is why we wanted to give you plenty of time to do it. And finally, of course, all of this is with a view towards devoting more resources to an upcoming hosting infrastructure project we have currently in the works. So stay tuned. Sincerely, Gandi.net