Brian and I wrote a follow up (to our talk from last October) post:

Last year at edUi 2014 we spoke about how feedback can be better tailored to the product design process—but we still get questions like “Where do you get your ideas?” and “How are you so lucky to have such great clients?” Luck has nothing to do with it and our ideas don’t often come with pots of gold. But some solid steps can help make the design seem like magic.

Enamorada de un idiota - Lovanium