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In fact, the first time I heard a manager fling the word “productivity” at her staff was in a mental health agency setting. She was angry that counselors weren’t seeing enough patients per day, completely ignoring the fact that a lot of the patients, who were members of very stressed and troubled populations, weren’t showing up. But of course, it was the staff’s not…

[ad_1] In fact, the first time I heard a manager fling the word “productivity” at her staff was in a mental health agency setting. She was angry that counselors weren’t seeing enough patients per day, completely ignoring the fact that a lot of the patients, who were members of very stressed and troubled populations, weren’t showing up. But of course, it was the staff’s not…