#divinemight

Ideal Helmet Scroll: Makes Ideal Helmet

[1] Dirty Helmet [18] White Crystal [36] Horn [16] Hematite Required Level:20 Stats at Bronze 1: 37 PHYS DEF, 37 MG DEF

Ideal Armor Scroll: Makes Ideal Armor

[1] Dirty Armor [18] White Crystal [36] Horn [16] Hematite Required Level:20 Stats at Bronze 1: 64 PHYS DEF

Ideal Armor Scroll: Makes Ideal Boots

[1] Dirty Boots [18] White Crystal [36] Horn [16] Hematite Required Level:20 Stats at Bronze 1: 64 MG DEF

Ideal Token Scroll: Makes Ideal Token

This is their Customer Service page. Have you e-mailed [email protected]? Have you tried submitting a request on the Customer Service page? It doesn’t look like they have a phone number unfortunately and I’m certainly not aware of one. Sorry about that. I’ll publish this just in case someone reading is aware of a number or has any tips/info for you. It’s strange, I’ve dealt with the BioWare store customer support folk before and had a fine experience in terms of them responding and sorting out my issue. Hope you get this sorted out soon and sorry for the delay in my response.

Edit:

gludipow said: The staff at bioware is very good at replying to messages on their facebook page and their twitter. You can easily find people to message through either medium who would either be willing to help divinemight or push him/her in the right direction if customer service has not responded to an email.