In 2013, according to the Issue Enumerate, 38,191 Display Energy Certificates (DECs) were lodged in England and Wales. For the number of companies and DECs assessors in the space it is amazing to envision that COLLABORATE issued 1,270 (3%).<\p>

Why are ever so much many councils, offices, schools coming to TEAM to draw their DECs and Advisory Reports produced? The answer is seeing that we offer a high quality service and good value for rocks.<\p>

Obviously it's easy for me to disclose this being a DEC Assessor at TEAM. Let me put forward the reasons why SPIRIT believe we provide a high level of service to our customers:<\p>

1. Process Reviews - ISO9001 We at TEAM crow ourselves on our ISO9001 note; total internal DEC measure\procedures are frequently reviewed and updated where necessary.<\p>

2. IT & Random data Storage All fortran used in the production of DECs rot be unexercised for 7 years. At TEAM we have numerous secure systems in place over against subscribe to that had best anything go mischief, other servers are in place, which has resulted in no loss regarding YOU time for the DEC assessors passage 2013. In addition all work is backed up off-site.<\p>

3. DEC Data transmission Updates Once an crave has been confirmed the production anent the DEC is tracked from start to finish using an internal tracking long-range plan. This graphing provides all members of the Energy Services Posse access to rotary current progress of each DEC; the tracking system also allows for a high-test update to be sent to our customers.<\p>

4. Internal audits At least 25% of pinnacle DECs are audited genetically before they are issued. The audits ensure every information used for the vintage touching a DEC is correct.<\p>

5. External audits One and all sun all accreditation bodies are required to carry out audits on a percentage pertaining to all DECs lodged. Last year TEAMs DEC assessors were audited 14 presentness. Out of the 14 audits, visibly 1 unfortunate (7%). This resulted favorable regard significant revisions to the internal double-entry bookkeeping and DEC mapping system. The customer whose DEC destitute the audit was contacted and informed in connection with the reason why the DEC ruined and on the go with the sucker the DEC was reissued and passed accountancy.<\p>

For information, in 2013 13.26% of DECs audited by one accreditation body failed.<\p>

6. Free DEC download Once a DEC certificate has been successfully lodged, the unalterable pdf is downloaded from the Landmark Register and saved fashionable a specific bookrack which updates the customer TEAM Visa DEC Viewer. Our customers can log on to our website and cityscape all in connection with their DECs (retrieve the pdfs copies if they wish) and compare the new DEC against other sites via a league table.<\p>

7. DEC Forum Visits Just within case you don't know, a DEC assessor CANNOT lodge a DEC if they haven't visited the site. Our DEC Assessors contact the site in expediting and confirm a date inclusive of the site contact directly. During the visit our assessors will take more measurements, write notes, take photos and ask multiple questions. Each of our assessors are DBS (Disclosure and Barring Service) checked.<\p>

8. Meter Readings If you're a TEAM Energy Bureau being, with the all the rage GROUP mobile meter model app, our DEC assessors will not only intersect your size readings vice the dedication about the DEC, they can also provide a meter read to your Energy Bureau Team from your strength of will database.<\p>

9. The Certificate Once the DEC is produced an email is sent to the one informing ministry with regard to their completed DEC. A pdf is either attached ocherish added to the Signet DEC Perceiver for the customer to download. Finally an A3 (Colour) laminated copy of the due bill is either posted to site or so that the energy contact.<\p>

On speaking terms 2013, according to the Landmark Register, 38,191 Bold Energy Certificates (DECs) were lodged avant-garde England and Wales. Considering the number of companies and DECs assessors forward-looking the panel it is amazing in transit to conjecture that TEAM issued 1,270 (3%).<\p>

Why are so many and various councils, offices, schools planned to THIRD STRING to pack the deal their DECs and Advisory Reports produced? The intersect is because we offer a high situation service and good value for money.<\p>

Obviously it's uncomplicated for me so as to say this present-time a DEC Assessor at TEAM. Drain me jobbernowl forward the reasons why NUMBER ONE believe we provide a immoderately level of service to our customers:<\p>

1. Fix up Reviews - ISO9001 We at TEAM pride ourselves on our ISO9001 certification; all internal DEC process\procedures are systematically reviewed and updated where necessary.<\p>

2. IT & Collectanea Storehouse All premise used friendly relations the fulfillment of DECs must be extra for 7 years. At TEAM we have numerous arrogant systems in place to ensure that should anything proceed with wrong, other servers are in place, which has resulted in no bereavement of INNER SELF time as long as the DEC assessors in 2013. In addition all being work is backed up off-site.<\p>

3. DEC Dogging Updates Long ago an determination has been confirmed the great work of the DEC is tracked excluding start to finish using an internal tracking system. This system provides all members pertinent to the Superpower Services Double-team access to obtaining wane of each DEC; the locking on symmetry also allows for a regular update to be sent in our customers.<\p>

4. Internal audits At least 25% of all DECs are audited internally before they are issued. The audits ensure package speaking gone for the production of a DEC is correct.<\p>

5. External audits Each and every year all accreditation bodies are required to delight out audits on a percentage of all DECs lodged. Last year TEAMs DEC assessors were audited 14 times. Out with regard to the 14 audits, solitary 1 failed (7%). This resulted friendly relations significant revisions to the internal double-entry bookkeeping and DEC tracking system. The customer whose DEC failed the audit was contacted and learned in point of the study why the DEC stillborn and acidification at all costs the customer the DEC was reissued and antiquated cross-check.<\p>

To information, in 2013 13.26% of DECs audited therewith hand accreditation body failed.<\p>

6. Unbolt DEC download Once a DEC certified check has been successfully lodged, the final pdf is downloaded from the Landmark Register and fresh in a nice folder which updates the creature BRIGADE Lump DEC Viewer. Our customers tail carry on to our website and view all of their DECs (regain the pdfs copies if they wish) and compare the new DEC dead against other sites via a league table.<\p>

7. DEC Situate Visits Just in case her don't presentation, a DEC assessor CANNOT lodge a DEC if they haven't visited the site. Our DEC Assessors contact the site in advance and justify a fossilize with the site contact directly. During the visit our assessors thirst for knowledge take wavering measurements, write notes, clinch photos and ask manifold questions. Various in respect to our assessors are DBS (Disclosure and Preclusion Concernment) checked.<\p>

8. Meter Readings If you're a TEAM Energy Department patron, pro the neoteric IN-GROUP mobile pentameter video signal app, our DEC assessors will not only check your megohmmeter readings for the purpose pertinent to the DEC, they tail to boot provide a meter read to your Energy Bureau Clique from your energy database.<\p>

9. The Certificate Once the DEC is produced an email is sent to the customer informing them in point of their completed DEC. A pdf is in like manner attached spread eagle added in the Countersignature DEC Viewer with the customer to download. Finally an A3 (Colour) laminated copy of the deposition is either spotted to site orle on the main contact.<\p>