#cx design

As you enter the world of design, you might have encountered the term “UX” – denoting the overall User Experience while interacting with a product or service. Upon delving deeper, you would realize that understanding UX alone isn’t enough to guarantee smooth experiences throughout customer buying journey, but optimizing CX (Customer Experience) as a whole is required as well!

And at the time you find out about the existence of service design, have you ever got frustrated and wondered why there are so many design concepts in this world?

Take a moment to relax! Everything on Earth has a purpose! Let’s explore Service Design and how it relates to CX UX Design through our blog!

A good CX strategy can grow your business by 3x. To fulfill this requirement.

We help clients elevate and refine their CX strategy and execution by unifying brand, and delivery to create a single, holistic experience framework that advances enterprise interests while increasing loyalty and relationships with both customers and employees.

Good UX Isn’t Enough: Why Good CX Is Important, Too

There’s a question I often ask myself whenever I’m studying someone’s experience with a company: “Is it UX or CX?” Is there really any difference?

Read more: Good UX Isn’t Enough: Why Good CX Is Important, Too

Visit us at Anita Edyati for more information.