Customer care defined as workplaces wherein human agents receives calls to existing or prospective customers of a company. Outsourced customer care is specially customized call center outsourcing companies that manage product or service calls for their clients.

PointerTop innovative technology helps you engage customers with one-on-one sessions with live agents, qualify your leads prove your products to your customers. PointerTop was created out of the frustration we felt as previous business owners in a high-touch marketplace to be missing out on the eCommerce wave. It seemed everyone else was able to get online easily and make money with exponential growth curves, except for us. Our products and services did not lend themselves well to selling on typical shopping sites, nor eBay, nor through affiliates, nor Amazon. Our products and services required trained salesman to sell, and we had to go through the expensive and painstaking work of building satellite offices in every region we wanted to sell, and then managing and training the personnel remotely. After extensive searching, we realized that what we needed simply did not exist, and it was up to us to create it. A way for our salespeople to interact with our customers through our website, directly, and using every multimedia tool possible to make the interactive communication effective. After significant research and development.

Grow Revenue, Save Money, and Impress Customers. Climb the benefits staircase and be left wondering how.You ever managed without PointerTop