Channel 4 (not entirely sure if that’s a thing elsewhere, but in the UK it’s a streaming service type thing) website hates me, and my complaint email may have been a tad dramatic:
I tried to enter my password, and it was incorrect. I knew it was the correct password, but I tried a few options, and eventually I just decided to reset it, because it kept saying it was incorrect. I reset the password, and it prompted me to log in, and I did. Or rather, I would have logged it, had it not told me that the password I had entered only seconds before was again, incorrect. It locked me out after this, and a few hours later I came back and tried to enter my passcode again, but oh, no, it was wrong again. Except it wasn't, but I wasn't allowed to log in. I just wanted to watch my programme, so I decided to make a new account with a new email, enter my password, and move on with my life. Account successfully created, I was told to log in. Can you guess what happened? Once again, I was told my password was incorrect. I knew this was wrong, because I'd put the password in less than a minute earlier, and because I wrote it down on a post-it note. I was desperate, so I reloaded the page several times, restarted my laptop, tried logging in several times, and every single time, without fail, I was told my password was wrong. This has driven me insane. I made out to watch a simple, 20 minute documentary for research, and instead I've spent half my day entering and re-entering the same password into my computer in the efforts that I would finally be allowed to simply use the website. I feel as if I'm a participant in a psychology experiment designed to drive people up the wall by seeing how long it takes them to crack. I may have repetitive strain injury just from typing the same seven letters again and again and again. I'm aware that whoever's being made to read this isn't responsible for my decline into insanity, but this has actually driven me to desperate measures. Please, for all that is good and Holy, get this fixed so I can just input my password and have it be called correct. All I want is for this to let me watch my documentary.
