Top Posts Tagged with #client reneging

Opportunity Loss of Project Wait Times

To minimise baulking & reneging opportunity loss, project organisations need to consider queuing psychology. The “experience” of waiting is more important than the actual “time” spent waiting.

Project organisation simulation model demonstrating how the ‘experience‘ of waiting is more important than the actual ‘time‘ spent waiting. 7 min read. (more…)

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#APS6 #Client Baulking #Client Reneging #MM2 #Opportunity Loss #Queuing Psychology #Queuing Theory #Queuing Wait Time

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