#chargeback process

Yes, we are chargeback maintainers, we maintain chargebacks to every extent. Chargebacks are disputed transactions, which take place between a merchant and a customer.

Chargeback management is a must to enhance the security and validation of a transaction else the merchant’s business would be at risk if the chargeback rate is too high.

ChargebackManagers

1. Not Every Day Is A Good Day:

The best training should be given to the chargeback management team, to handle the queries and disputes aggressively. Handling their queries responsibly may help you in chargeback prevention.

2.Proper Knowledge About The Mishap

There should be a proper method to understand the case and strategize to eliminate it in the future.

3.Provide Informative Billing Information:

The informative billing description is the weapon you can use against an unauthorized chargeback. It is advised to use a contact number, company name, email address and the trade details in it.

4.Track And Use The Delivery To The Best Of Your Trade:

Delivery of the goods is the most important deciding factor for a sale because neither the merchant nor the customer is physically present when the process occurs.

Tracing the item is the responsibility of the merchant and charging the card too. If the customer didn’t receive the goods yet then process a refund. This is a generous way of showing to the customer that you care in the long run and not just for the money.

ChargebackExpertz

Sit back and relax merchants now chargebacks won’t bother you much. Chargebacks need to be managed very patiently, hence they need proper maintenance and that’s surly possible with chargeback expertz.

Chargeback expertz not only gives a repair to the chargebacks but also gives the maintenance to the mishaps that occurred.

What are chargebacks?

A chargeback happens when a cardholder calls his card issuer to dispute a charge on his account. If your customer files a dispute, you’ll get a notice from your acquiring bank that a chargeback is pending. You can either accept it or request it.

How To Figure Out Chargebacks!!

Step 1: Identify the Source. When a cardholder files a chargeback, the issuer attaches a reason code to the transaction.

Step 2: Engage in Tactical Representment.

Step 3: Prevent Future Chargebacks.

Step 4: Get Long-Term Assistance From Professional Service Provider.

Why do we need to manage chargebacks?

When a dispute is made, the merchant reverses the transaction and the customer receives his money back. Regardless of the cause of chargebacks, the merchant should take measures to reduce them. Chargebacks are meant to protect consumers from unauthorized transactions.

Balance Maintainers

ChargebackExpertz gives proper chargeback management services and gives stability in your abrupt business. Make a call and get proper full assistance 24*7 by us  

Chargebacks are the horrible nightmares!!! Merchants need to figure out how to manage them with proper plans and strategies. Take a deep breath to calm down Chargeback Expertz has a full flashed team to support you in your hard times.

FraudsAnd Their Masks!!

Chargebacks have a problem with their personality. They have a double face with them, you never know which chargebacks are genuine.

An e-commerce credit card fraud occurs when the information is held loose from the side of a cardholder or someone steals the data of the card.

Thieves think they are clever; they always try to give less information about themselves. He attempts to give false information about him.

Though there may be security, they're always is an opportunity for fraud. Fraudsters find one or the other way to rip you off your money.

Credit Cards Related Issues

E-commerce always invites frauds along with it by default. Credit Cards are one of them. Credit cards deal with many types of fraudsters in today's world.

1.Account Hackers:

The moment when the cardholder gives his information to the potential fraudster, which in the return goes to the victim’s banks and files a complaint about losing the card so to get a new card against it.

2.Multiple Imprints:

When a single transaction is recorded multiple times on credit card imprint machines.

3.CNP (Card Not Present) Fraud:

If someone knows the expiry date and account number of your card, they can commit CNP fraud against you. This can be done through a phone, email or the Internet. It essentially means that somebody uses your card without having physical possession of it.

4.Collusive Merchants:

When a merchant’s employee works with the fraudster to defraud banks.

Chargeback Expertz

Chargeback Expertz a team which works on the behalf of the cardholder just to give online security and card prevention services so that no fraudster can knock the door.

Call us:

PHONE: +1 855-465-4723

Merchant either has a low-risk business or a high-risk business. It's all ok with the low-risk dealers but what about the high-risk dealers, where they should. Well okay you may come here we have given our shoulder you can cry here.

High-risk iѕ defined by the nature of the buѕinеѕѕ, and are tурiсаllу denied or rеѕtriсtеd by mоѕt merchant ѕеrviсеѕ provider bаѕеd on that nature alone.

Having a buѕinеѕѕ mеаnѕ thаt ассерting credit саrdѕ fоr payments or рurсhаѕеѕ iѕ a requirement. Nоt hаving the аbilitу tо ассерt сrеdit саrdѕ аt уоur buѕinеѕѕ, whеthеr уоu аrе a low riѕk merchant оr a high-risk mеrсhаnt means losing an lаrgе роrtiоn оf уоur сuѕtоmеrѕ, аnd аlѕо lоѕing out on potential rеvеnuе.

WHAT IS HIGH RISK

Credit is the lifeblood оf the соmраnу. If уоur buѕinеѕѕ is dесlinеd a merchant account bаѕеd оn thе fасt thаt уоu аrе dееmеd high risk, thаt does not mеаn уоu cannot be approved through a different mеrсhаnt ѕеrviсеѕ рrоvidеr.

These high-risk merchants, thоugh highlу рrоfitаblе might find it hаrd to trаnѕасt online and ассерt сrеdit саrd payments duе tо the unаvаilаbilitу оf a high-risk merchant ѕеrviсеѕ рrоvidеrѕ.

High vоlumе оf ѕаlеѕ thаt rеԛuirе futurе deliveries. Futurе dеlivеriеѕ сrеаtе a high riѕk сlаѕѕifiсаtiоn аlmоѕt immеdiаtеlу as сuѕtоmеrѕ will bе рауing for thеir gооdѕ and nоt rесеiving thеm until an lаtеr date.

SELECT A MERCHANT SERVICES PROVIDER

Mоѕt оf thе mеrсhаnt service providers have diffеrеnt fees аnd charges fоr оnе buѕinеѕѕ tуре tо аnоthеr. Hеnсе, it would bе better to аѕсеrtаin thаt уоu аrе rightlу classified, аѕ you should bе.

Tаkе thе timе to gо thrоugh аll the imроrtаnt facts of gеtting a high-risk merchant services ассоunt. It mау tаkе a bit mоrе timе thаn tурiсаl ассоunt, but remember, withоut bеing able to ассерt сrеdit саrdѕ аt уоur business оr online ѕtоrе, thе rеvеnuе that you аrе going tо bе missing оut оn will grеаtlу outweigh thе соѕtѕ of thе ассоunt.

What We Do?

Yes, ChargebackExpertz gives proper assistance and provides a proper road where a merchant should go and follow it for their better future. Dealing with the high-risk business without any proper guidance is such a wrong decision comes and get proper services and lead to a good direction.

Yes!! It’s true to have a balanced business one needs to be calculative and surly on toes. The merchant never knows from he gets an attack, so to dodge that he needs a proper shelter and protection against that and need to have a proper strategy to fight against that.

Chargebacks are a natural process which an enterprise faces but still on more than the limit. So, to maintain that every merchant has to go through the chargeback ratio management and its rate.

What Is Chargeback Ratio and Chargeback Rate?

Chargeback Ratio of a number of chargebacks to a number of transactions in a span of a month, which is calculated by the Ceo of the company. And then, we multiply this chargeback ratio with 100 and get the chargeback rate. In order to run a profitable business, the merchant should know about the Chargeback ratio and Chargeback rate, and try to reduce the number of chargebacks and the chargeback ratio as a whole.

Higher the ratio higher the risk. The chargeback of each merchant is inspected on a monthly basis.

How to calculate?

Formula:

Chargeback Ratio = No. of Chargebacks in a month/ No. of Transactions in a Month

Chargeback Rate = (No. of Chargebacks in a month/ No. of Transactions in a Month) *100

Maintenance of the chargeback

If you wish to avoid any penalty, you need to maintain a minimum ratio. For that, you can follow these steps.

•  Calculate Dispute Ratio to avoid Chargebacks

•  Maintain a healthy relationship with your customers

•  Get as much knowledge about the chargeback as possible

•  Keep your products and services genuine

•  Deliver on time

•  Get an expert to handle the chargebacks

Chargeback expertz

Frauds lists go on and on. For a merchant, it’s very important to figure out the frauds at a very primitive stage. Every merchant should have an action plan to work with it. If the merchant doesn’t do anything to reduce fraud level Risk and The compliance department will close merchant traffic. To avoid penalties and disqualification, Merchant must review its business processes.

The business should be healthy and well procured. Frauds and back to back chargebacks affect a lot and Detroit the business's health a lot.

Here are a few tips where a merchant can work on and lead to progress:

Request that cardholders provide the following information during the order taking process:

1.Home, business or another telephone number where the cardholder can be reached.

2.Cardholder Name, exactly how their name appears on their card.

3.Card Number.

4.Card Expiration Date, four-digit number MM/YY.

5.CVV (Card Verification Value) and/or CID (Card Identification Data) for some regions, the three-digit number located on the back of the card in the signature panel.

6.Card billing address along with the ship-to address (when necessary).

The necessity for each transaction:

•Verify the cardholder name, full billing address, email address and phone number with the issuer in real-time using.

•If the sale is on a credit card, refund sales on the same card.

•Clearly explain any return policies and offer documentation of this policy with each sale.

•Duplicate charges, or installment plans, unless otherwise stated, require authorization for each sale.

•Get a signature for each delivery and keep all delivery records.

Best practices for e-commerce:

•Offer a customer service telephone number.

•Clearly identify your company’s return policy and shipping time frames and offer documentation of these policies with each sale.

•Clearly identify all features of a product or service.

•Disclose the information security policies and processes your business has in place.

•Include your common DBA and customer service number on the customer’s transaction receipt.

Protection for the customers

•Protecting Customer Information

•Truncate all credit card information.

•Do not store any CID data in your records or on any type of sales data.

•Secure your site. Data MUST be stored in a secure environment that is protected by firewalls from your Website or access over the Internet. This data should be password protected with limited authorized use.

•Do NOT store any customer or credit card information on your Web Server.

•Please refer to your Merchant Operating Regulations for further Card Not Present (CNP) requirements with respect to the submission of sales.

Chargeback Expertz

ChargebackExpertz is the one who will hold your hand and will defiantly look after the business wellness. Call us at

PHONE: +1 855-465-4723

Chargebacks Hitting You!! What To Do??

Unwanted guests and chargebacks are never happily excepted. But unfortunately, we have to deal with both. Chargebacks are the situation that a merchant has to face when come and knock the door.

What To Do?

Now what to do when they arrived. The merchant always prays not to deal with the chargebacks but in the end, he cannot escape with the situation.

Let’s give some glimpse.

Chargebacks can be friendly a merchant can’t figure it out how to deal with it, but if merchants are part of the service holder, they can easily get to figure it out the difference.

Giving the money straight away into customers' pockets is not at all fair, here is the point where a merchant gets numb and has to pay the fees and seeing the profit at the extinct level.

Issue a services provider that will eventually decrease the possibility of chargebacks and will fight with chargebacks. They will automatically make a strong base which will end up with huge success.

After you have all of your evidence, you will have to create a response letter. A chargeback expert can help you create this letter. After the letter is completed, the letter is sent to the customer’s bank, and the money is handled.

Hold On Take Deep Breathe

After the letter is sent to the customer’s bank, you have to wait. They will ask you for all the evidence that you have, and your merchant account processor will also be asked for evidence of the transaction. This can take a few days since there are delays with some of the processers.

3rd Empire decision

The bank plays a  very major role in this dicey situation. If you lose the chargeback, the issuing bank put the temporary funds as permanent to the customer. You will also be forced to pay a chargeback fee.

The time that a chargeback process takes can vary from less than a month to over six months. This depends on the card network and the issuing bank.

The amount of time to process the chargeback also depends on the amount of time that you take to gather evidence.

Most consumers avoid chargeback since waiting up to six months to get their money back is not appealing to them.

Chargeback Expertz