Reading 3: How to be a Graphic Designer without Losing your Soul.
This weekâs prescribed reading really taught me, and reminded me, of a lot of key points in the design world. One thing that I really resonated with though was Shaughnessyâs advice on time management.
My heart sinks at the word. My spine gets all tingly and my throat suddenly feels very tight. Time management has always been my arch enemy. Not because Iâm unorganised - on the contrary my planner is kept up to date with precision, decorated with a variety of To-Doâs, reminderâs, lists and important dates to note. Google Keep is one of the most opened apps on my phone. I plan each day, each week, each month to the T and well in advance. So why is my biggest complaint always âIâm running out of hours in a dayâ?
Shaughnessy hits the nail on the head. Anxiety. What a rude little un-paying tenant in my brain. Shaughnessyâs tips for dealing with performance anxiety were wonderful, but the one that really stuck out in my brain was that we should never stop working on a task when weâre doing a difficult or not so tasty part of it. The âohâ in my head was so loud I think my sleeping dog heard it from across the room.Â
This is something we were, funnily enough, always taught in horse riding. You never end a training session on a bad note. If you canât get something right, you do something easier that you can accomplish and leave it on that. If you fall off, you get back on (unless youâre really hurt and physically unable to of course) and do something simple before ending your session for the day. Because itâs important for both you and your horse to end on a good note in order to prevent leaving a bad taste in either of your mouths, giving either of you anxiety for the next training session. And now, this is something Iâll apply throughout my career. Iâm so glad this reading pointed out the correlation.
Shaughnessyâs points on combining strategy and creativity linked so heavily to Interaction design that I had to double check what subject this reading was for! This is, in essence the whole aim of UX and UI design. How wonderfully well he explained it. A good little reminder.
Writing. As a bibliophile from the age of 3, this is a section that really caught my attention. I love reading, and I love writing. English and AP English were two of my strongest and most loved subjects in high school, respectively. I love being an english tutor. Essayâs excite me. Poetry excites me. The idea of creating my own reality through words excites me.Â
I made a mistake however. Matric was intense and then I jumped straight into a full time degree while working part time and I thought to myself âreading doesnât serve my visual future and I definitely donât have time for reading for pleasure. My library awaits me, post graduation.â How incorrect I was. Firstly, because I missed it terribly, but secondly because I didnât realise that a whole new section of literary awaited me that would be essential to my future career. Itâs taken me a while and some encouragement from many people and angles, but Iâm back with my nose happily stuck in a book every night. And for someone whoâs wholeheartedly a fan of a well written novel, this new genre isnât exactly boring either. In fact Iâm looking forward to getting back to Malcom Gladwellâs âOutliersâ after I finish up with writing this.
Iâve realised that my background in English and literature is more useful in the design world than what I ever gave it credit for. Not only is Albert Camusâ âThe Outsiderâ helping me understand our current work in Contextual Studies better (and vice versa to be honest) but my general love of books is starting to pay off. In fact, the other day someone advised me to do a copy write course alongside my studies. And you know what, I think I just might.Â
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âWhat I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.â - Marshall B Rosenberg
Putting conversations like this into practice has been good for me. I have recognised my classical avoidance tendencies as a way of escaping the inevitable conflict. Confronting triggers with non-violent communication leads to important change for me and my circumstances.
As Victor Frankl points out, the moment between impulse and action is of most importance. Awareness of this has helped me to catch the impulse and think before I react.Â
 âAll violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently, those people deserve to be punished.â - Marshall B Rosenberg
When I see that someone is not coping, I tend to go into RESCUER mode. Next time this happens I will acknowledge my tendencies to help others to the detriment of my own responsibilities and also make myself aware of how these actions deprive others of self-empowering action. By making myself aware of these tendencies I will empower myself to go into COACH mode where I will guide, encourage, and motivate others to deal with the task at hand leaving myself with the time needed to attend to my own responsibilities.
Rescuer to Coach
âWhat do you need to be able to do this yourself?â
When there just arenât enough hours in a day to get all my work done , I tend to go into VICTIM mode. Next time this happens I will rather take a step back, recognise that I have too much on my plate, communicate what I am able to achieve and strategise a methodical plan to manage what is possible rather than focusing on what is not in order to empower myself to go into CREATOR mode.
Victim to Creator
âI can choose how to deal with thisâ
When I am debating solutions with my siblings, I tend to go into PERSECUTOR mode. Next time this happens I will rather recognise that I am projecting my own insecurities and that I am disempowering my sisters whom I love in order to empower myself to go into CHALLENGER mode.
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NVC (non-violent communication) is a guiding framework that serves as a different lense through which to view the world.
In entails how we express ourselves to other people, how we empathize with them, and howbwe communicaye and connect with ourselves.
NVC encompasses forms of violence that are more nuanced than physical violence (punishment, reward, guilt, shame, duty ir obligation).
Language has a bigger impact on us than we realise. It determines the lens through which we view the whole world. NVC is aimed at using words as windows rather than walls.
NVC states that how we feel is mot determined by what people do but rather how we interpret the behaviour of others at any given moment.
When we experience a certain feeling we need to try and figure out why we experience that particular feeling instead of blaming the other person's actions for our experience. Framing the situation in the form of an unmet need is a lot more effective and productive.
"There is a gap between stimulus and cause- and our power lies and in how we use that gap."
According to NVC the only thing people express are their feelings and needs. When we judge we direct our attention to judging what is wrong with other people for not meeting our needs.
NVC avoids static thinking which placed us in a box (I am lazy). If we place ourselves into a definitive box we tend to actualize that harmful view we have of ourselves.
NVC distinguishes between value and moralistic judgements. Value judgements are beliefs about what meet your needs; moral judgments atr static analyses of people.
NVC requires learning how to say what your needs are, which of those are getting fulfilled and which are not.
NVC is of the opinion that punishment, guily, shame, force are ineffective in the long term. NVC also believes that it is in everyone's interest that people change, not in an attempt to avoid punishment, but because they see the change as benefiting themselves.
We have a deep rooted history of wanting to make people feel ashamed of what they might have done wrong to the point of self-hatred, and arrogantly hope that this will change their behaviour. The opposite is often true.
About a week ago I went to the beach with my two straight heterosexual male friends. I, being queer and still exploring, usually have no problems when going out with my friend group as they all know I am still trying to figure myself out. While at the beach, just the three of us, Zack and Sean (Fake names) started treating me like I was a similar straight identifier as they were. They were constantly making the conversations about their current heteronormative situations and experiences with womxn (Disclaimer: it was nothing problematic, degrading or sexualizing.) Most of the conversation I sat in an uncomfortable position just nodding along wanting to avoid a conflict of identity assumptions. I decided to approach this situation before it became bigger than what is was.
 I used the following:
When I hear you talking only about your straightness and heteronormative experiences, I feel completely empty and excluded from our conversations. I feel like this because I value sharing my experiences too as well as sharing time with you. Would you be willing to be more inclusive in subject matter and willing to hear more about my homosexual experiences when the womxn in our group are not around.
 Aftermath:
Zack and Sean were pretty surprised to hear me voice this concern. However they were fully willing to comply and felt terrible about their actions and aim to change their behavior.
What I found most tricky about this situation was two things; actually sending the message and calling for a request. Sending the message was daunting as I feared it would spark another conflict. However I found that it was beneficial for my friends to hear this directly from me in a different tone of language to highlight the specific issue. When it came to requesting I felt strange ârequestingâ. My friends were not bad people and I love them very much. Most of the time they were inclusive and aware of my identity but this situation really hurt me a lot. I feel this NVC helped avoid this situation from becoming very messy very quickly.