#bok3

My quest for more knowledge on information needs and design stems from reviewing the Library and Information Association of New Zealand’s website (Lianza.org). This association has broken down different aspects of the library profession into “bodies of knowledge” or “BoKs” for short (Lianza.org). The BoK I am focusing on right now is number three. BoK 3 covers “assessment of information needs and design of responsive services” (Lianza.org). To better understand this part of the library profession, I am going to review articles and other sources that give ideas on how to help improve the user experience in libraries. I will also look for sources discussing design of services to better help serve patrons. 

Here is the link to Lianza.org. It explains the bodies of knowledge in a very organized chart.