#bluetooth connectivity problem

If this feature is ‘Disabled’, make it ‘Enable’ for further steps:-

1.Run the hardware and troubleshoot the device: - The built-in hardware troubleshooter of the PC can scan the connection problem such as whether hardware is properly installed or not and new devices are properly configured or not. For this-

Press the ‘Windows+W’ key >> in the Search Box ‘Type Troubleshooter’ >> Hit ‘Enter’>>Click on ‘Hardware and Sound’>> Now click ‘Run the Hardware and device troubleshooter’.

2. To check whether the related services have been started and are running smoothly in your system or not-

Press Windows key + R>> type Services.msc. On command prompt>>Right click on Bluetooth Support Service >> Restart your System.

Now Right click on Bluetooth Support Service >> select Properties >> now to ensure startup type select ‘Automatic’.

3. Verify whether the settings of Bluetooth speaker are enabled or not, if not then make them enable by using following steps:- 

Press Win+X key >> select Control Panel>>select Devices and Printers. In Devices and Printers find the Bluetooth speaker device and right click on that device>> Click on Properties>> switch to Services tab. 

From this list select ‘Hands free Telephony Gateway’, ‘Audio Sink’ and ‘Remote Control’ >>click on Apply.

4.To update Bluetooth device driver use the Device Manager. Press Win+R>> Type ‘devmgmt.msc’ on the command prompt to open the Device Manager>> Expand Bluetooth option

Now Click on Properties>> click on Driver tab>>Click Update Drivers button

Now click on OK tab to complete the process.

These tips may help you to troubleshoot Bluetooth connectivity problems. The Bluetooth service of any PC requires association and discovery of remote Bluetooth devices and by stopping or disabling this service mistakenly may cause the connection problem of installed Bluetooth devices. Therefore, it is necessary that all properties of Bluetooth services and its related devices should be enabled. After troubleshoot the connection problem of your system you can easily share files and folders with Windows 8.1 OS.

If performing these step on your own seem to be too much or for some reason they are not doing the trick, calling PC / laptop optimization experts to do that for you is the only thing that remains.