One of the greatest strengths of American Exteriors is that we manufacture our own windows. That allows American Exteriors to offer a premium vinyl replacement windows direct from the factory. For the homeowner, this means a better custom fit window to ensure a better fit for the home. As the manufacturer, American Exteriors is also in a perfect position to apply the latest cutting edge technology to our product.

By working with American Exteriors, you are dealing direct with the manufacture which allow the homeowner to avoid the mark-up associated with distributors. Very few vinyl replacement window retailers nationwide actually manufacture their own products.

As we review the history of American Exteriors LLC as a leader in the energy efficient replacement industry for over the past 30 years, we have established a solid relationship with our customers. American Exteriors LLC has worked with thousands of homeowners in over 12 states in the past 30 years of business and we have learned a thing or two about how to nurture credible relationships with our customers.

One of the fundamental basics of running a successful business is customer satisfaction. American Exteriors LLC is committed to ensuring that we nurture each of our customer relationships. Unlike American Exteriors LLC , many contractor organizations, which are here today and gone tomorrow, have customers issues which remain unaddressed and a large reason as to the temporary nature of the business. American Exteriors LLC has developed a system of addressing customer concerns immediately in order to determine how best to serve the needs of the customer.

Utilizing avenues such as emails, Facebook,  and Twitter to name a few, American Exteriors actively reaches out to the homeowners who have partnered. Unlike many ‘one and done’ contracting companies, American Exteriors seeks to become a whole home partner, worthy of being counted on.

From our many years as a leading energy efficient window and siding manufacturer, American Exteriors has found that the key to a successful home imporovment business is communication with the customer. A very valuable tool American Exteriors uses to accomplish this is the American Exteriors Facebook wall. The homeowner reviews which are left on the American Exteriors Facebook wall allow us to perfect our process in order to maintain our position as a leading window and siding manufacturer. Facebook has certainly become an integral part of the American Exterior process and we encourage all to reach out to learn more about us or simply see what others are saying.

Here is a great example:

Just had my windows installed Tuesday and already am experiencing a world of difference. I wrote about my experience with American Exteriors on my blog. See it here: http://outofbarnes.blogspot.com/2011/09/windows.html

It is a label we are growing more and more familiar with as consumers. Whether we are shopping for a new home computer system or a kitchen appliance, as consumers we are drawn to products with the light blue background and white writing labeled ‘Energy Star’.

Since 1992 the Energy Star label has been growing as a reputable organization dedicated to setting an energy efficient standard for manufactures in many industries. But what are you really getting from a product with an Energy Star label?

According to their website, the Energy Star label was established for a two-fold purpose:

Reduce greenhouse gas emissions and other pollutants caused by the inefficient use of energy; and

Make it easy for consumers to identify and purchase energy-efficient products that offer savings on energy bills without sacrificing performance, features, and comfort.

How is it that American Exteriors LLC has remained in business when other home remodeling companies fail? American Exteriors has worked to ensure it's homeowners the most energy efficient window and siding products on the market. One way has been to manufacturer their own products thereby ensuring high performance products at the right price point.

American Exteriors has been able to grow as a company due to our reliance on word of mouth. In an age where telecommunication marketing is at it's highest, American Exteriors believes on the age-old, tried and true method of having a great energy efficient replacement solution coupled with a great process. A large percentage of our business actually derives from referrals from homeowners we have worked with. From friends to family to co-workers, American Exteriors strives to be the company people feel confident referring both for our energy efficient products and our installation process.

This letter is in regards to the new windows that we had installed in our home on march 30th.

We absolutely love the windows! We live on a fairly busy street and immediately we noticed the sound reduction from the passing cars. The temperature in our home was more consistent so the heater didn't need to kick on as often. The windows are so easy to open and close and are so clear.

The windows look great- the installers were awesome and made sure they cleaned up everything before they left. There were only 2 installers, but they still got all the windows done within one day.

We have already shown off our windows to family and friends who come to our house and even they can tell our home is much more quite.

Our old windows were cold aluminum and foggy from condensation getting trapped between the windows, they needed to be replaced. American Exteriors was able to get us a low monthly payment so we could afford to get our, well needed, new windows.

The windows are great and the service was great! We recommend and will continue to recommend American Exteriors to anyone.

Thank you so much for our wonderful windows

-Patrick and Kira Dewsnup

This is exactly the sort of relationship American Exteriors looks for as we partner with homeowners in every neighborhood.

Hard nosed pushy sales people. We all know them and have been exposed to them at one point or another. If you have ever bought a high ticket item such as a car or electrical appliance, you may have had to deal with them personally. And while it is one thing to go to their business establishment where you have the ability to walk away, it is quite another to invite them into your home.

American Exteriors realizes the trust and faith homeowners place in us to demonstrate our product in their home in a way that is both respectful and informative. We have built that level of trust through our years of working with homeowners and honing our presentation to be as informative and non-intrusive as possible.

Read this homeowners review to judge for yourselves our success.

Dear American Exteriors,

Mr. Vickers represents the best of marketing skills. He is calm, knowledgeable, sincere, honest and not at all ‘pushy’ or ‘insistent’. He presents the facts of a product he truly believes in with confidence that the customers will also. We needed new windows but felt it would be beyond our financial ability. He showed us a plan that is easy and affordable, and allowed us plenty of time to make up our own minds. The product is excellent. Our energy consumption is lower and our ‘comfort level’ is the best we ever enjoyed in extreme weather conditions in our home.

We recommend Mr. Vickers and American Exteriors without reservations.

Judith Rybolt Ernest C. Roybolt

This review is in no way an isolated incident. This review is characteristic of how American Exteriors Marketing Directors present themselves and represent the company in the home. 

We look forward to an opportunity to meet with you in order for you to judge for yourselves on an experience with American Exteriors.

How do you know when your energy efficient window products are as good as you say it is? How can you demonstrate to others that you are not out just for a sale but are truly interested in assisting in improving the energy efficiency and comfort of the home?

American Exteriors thought long and hard about the best way to address questions just such as this as we grew to become one of the largest window manufacturers in the United States. The answer to questions just such as this is one cornerstones American Exteriors is built upon - the answer? Homeowner reviews. Who better to say  how well our processes are working than the very customers who partner with us to improve their homes? This is the basis of what every company should strive to do, to hear their customers, both the positive and the areas for improvement.

In the last 5 years American Exteriors has catapulted from number 33 pm the Top 500 Remodeling list to Number 17. How have we been able to achieve such remarkable results? Through our commitment to customer service and our commitment to bringing the homeowner the most technologically advanced product on the market.

Dear American Exteriors,

Wow. Let me say that backwards, wow.

I knew the windows would reduce our utility bill. This summer we paid over $100 less per month and had much more comfort in the house, especially in the west rooms.

When we took hail damage the windows had no damage at all. Unfortunately the air conditioner fins were bent and the air conditioner froze, both inside and out. When the air conditioner was repaired the frozen piped thawed and the water from the ice melt went inside the furnace shorting out a control board.

This last week the overnight temperatures were in the 30s with daily highs in the 50s. After 3 days we noticed that the house was cooler than comfortable. That is when we found out the furnace was not working!

Wow.

I look forward to saving money on heating this winter and from now on.

Lance Wilson