Are You Coaching Your Employees To Improve Performance?
So look, you you have to have systems in place. So a lot of our time in the early days was spent building systems and now with amazon, what we realize is that systems are what it's all about. When you have systems in place, you can afford to relax a lot more. The second thing you need is you need people to execute on those systems. So you need people to delegate to. Those two things are more or less non-negotiable.Â
Once you have systems in place and you have people to delegate to, then you can shift your role as an entrepreneur to being a coach for your people rather than a micro manager. And if you can become a coach most of my time is spent coaching people. Well, what do you want to do? Oh, I want to get the you know, the Johnson account back online. Okay, how do you want to do that? Well, I'm going to call Mr. Johnson and tell him you know, that we can do it for the price he wants. Okay, fantastic.Â
When do you want that to when you when you want to make that happen? Oh well, I want to do it today. Okay, great and what if he says no? Oh uh okay. If he says no then I've got this and this plan. Okay, great. I didn't tell him anything in fact. I used very little brain power. I just allowed them to tell me what they were going to do and then let them take action and just really acted as a coach. I might say a couple kind words genuine like hey you know, you've always been really great at bringing in new clients and I know Mr. Johnson loves you, so you know, this this one should be easy for you and that's it and that becomes your role as a leader.
